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AT&T Store
98-199 Kamehameha Hwy Suite A-11, Aiea, HI 96701, United States
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Comments
Ma
Review №1

Had the best experience dealing with Jazmine at the Aiea store. She was extremely helpful with setting up our phones which were not even purchased from her store. She was a super woman, friendly, helpful and very knowledgeable in addressing three customers at the same time. Her professionalism, dedication and outmost eagerness to help reflects on how well she runs the store. I’m humbled with such an unexpected experience. Thank you

Jo
Review №2

Went to another store for an hour and nothing was done. Came to this location, 98-199 Kamehameha Hwy E, and was taking care of super fast. The gentleman was professional and competent. Thank you!

Sh
Review №3

Christian was so helpful, friendly and awesome in answering all our questions. Customer service was amazing

Si
Review №4

Jaz really took her time to make sure I had everything I needed. She stayed with me to review my plan and got me a new phone and watch. Shes the best!

An
Review №5

(Great customer service and very knowledgeable reps.) I needed to edit my review because I came in AT&T to see Kelly again on my day off so I have some time to sit down. She gave me a amazing deal that now I can have the same plan I had before but I get HBO Max free and a Samsung Note 20 FREE!! Yes I said free! I couldn’t believe it. I have been in to many AT&T stores. This visit was the best visit I ever had. Kelly made the whole process so simple and easy, answering all of my questions. Thank you Kelly I will definitely be back again to see you!

Ni
Review №6

I was able to do an online order and pick up in store. So easy and quick and they lady there was able to help me when I came in. She was sweet and professional and will make sure to come back and see her!

Bl
Review №7

See Christian. Hes the man! Thank you.

Th
Review №8

Christian is the homie, hell take care of you and keep it straight. No playing games. 10/10 store

re
Review №9

Was able to get ATT TV! Christian helped me set up a brand new email with my new phone and got the app working on my phone before I even left! He was so good, will be back!

Bo
Review №10

Christian was great with answering all of my questions! No wait here; so I would suggest going here.

Ni
Review №11

Awesome Service!! Our sales person was informative, helpful, professional and very engaging. Mahalo plenty you guys for awesome service, we appreciate it!

Ro
Review №12

Kervy is patient and knowledgeable. Very Aloha spirit. If I changeover, Ill hit my dude up...

ne
Review №13

Christian was so so so helpful! He really went above and beyond to make sure that my account was taken care of and gave me the best options! He worked so hard throughout the whole visit! Really made that customer service 100% !

Ka
Review №14

Awesome Service! Our sales person was informative, helpful, professional and very engaging. Mahalo for awesome service, we appreciate it.

Gr
Review №15

Did an online order and came to pick up in store and service was quick and easy. Nice and helpful people working!

Da
Review №16

Store was empty so got assisted right away! The store was clean and stocked with all the accessories I needed. Very easy and helpful visit, will make sure to come back to this location.

AY
Review №17

Go to this location and ask for Kerry, great salesperson and will help you

Ci
Review №18

They really took the time to help on choosing a new phone and was able to ensure I was set up to transfer everything over. Traded in old phone for the new iPhone !

El
Review №19

Great customer service! Christian was great!

Ve
Review №20

Amazing and friendly staff! Manager is very patient, helpful and good plan recommendation. I really like the Watch ATTV + HBO package also 6 months free Spotify, must download ATT Thanks for lots of benefits. Thank you for helping me i really love my new Samsung phone! Excellent Service!

Ch
Review №21

Very good service they gave me a phone.

Rh
Review №22

I needed to upgrade my iphone so I decided to check this location out since I was in the area. I was greeted by the manager I think his name is Riki and was very cordial and knowledgeable about iphones. Explained to me the new features..Between Iphone 5 and 11 is day and night lol. Overall, Iam very pleased and satisfied with my new iphone not to mention the exceptional service that I received. Im a critic but I also apreciates great customer service! AAA+++

Ad
Review №23

Mary is best representative met.She has a lot of patient.

Ja
Review №24

Great store and even greater customer service!

Ma
Review №25

This store is a ripoff. They told me my plan was going to be $100 a month. As I was walking out, the sales rep hands me a receipt that says my bill is going to be $178 a month. I took that to a corporate ATT store and confirmed they overcharged me. Came back to return the phone and put my service back the way it was and the sales rep gives me all the excuses in the book that they charged me correctly. I ask to put my service back and she says she can’t do it. Only MyATT service reps can. I call them in front of her on speakerphone. The MyATT rep said the store is supposed to do it.Do yourself a favor....stay away from this store and go to a corporate ATT store instead.

Mi
Review №26

Thank you for opening a store in Aiea!!! Great employees here!

Ja
Review №27

Manager is very nice and helpful.

Information
3 Photos
27 Comments
4.3 Rating
  • Address:98-199 Kamehameha Hwy Suite A-11, Aiea, HI 96701, United States
  • Site:https://www.att.com/stores/hawaii/aiea/145759
  • Phone:+1 808-487-7070
Categories
  • Telecommunications service provider
  • Cell phone store
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:10am–5pm
  • Saturday:10am–5pm
  • Sunday:11am–5pm
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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