If you need social services like IEHP Medical, SNAP (food stamps), and the like, this is where you go to get that process started.Sometimes, it seems like you jump through hoops to get what you need done, done. Other times, you just go in and youre squared away on emergency situation type thing. Be careful with those ones though. If they later find that you dont qualify for emergency situation, but you used the benefits, you gotta pay that back.
Helpful &friendly.systems were down but did everything they could to help
There were 2 cars in the public parking lot when I arrived. The worker came out and learned of my issue, replacement EBT card, she walked in and about 5 minutes later came back out with my card ready to go.
Been one display of incompetentcy and excuses after another.This place needs new management and staff.The bathrooms disgusting too.
I need much assistance in social securtity disability
It was cold and windy. No one was allowed inside. The worker came out to assist us. Then, finally another worker came out to help. They were efficient and caring, making sure everyone had their questions asked and giving receipts for paperwork that was turned in.
The employees there are dedicated all through covid they have worked tirelessly to see that people are able to receive their benefits and for this I give thanks.
It’s quick and most of the staff out above and beyond to help you
Very crowded, not one person had a smile on their face it seemed as everyone hated their jobs. I had a few questions about medical insurance and was never helped I left after an hour. I do like the fact that the place is there to help people in need and I just keep telling myself there are individuals that still have that fire they had when they started.
I couldn’t be happier with the service and the support I received today. Mrs. Sandra Chaidez De Mauro was extremely professional and she did all she could to help me with my taxes. No questions were unanswered and I walked out of that office completely satisfied.Thanks again Mrs. Chaidez for your knowledge and professionalism.
Had the Best and most pleasant experience ever being here for 1st time and being treated like a human being , staff cared and was sympathetic to my medical issues and worked together as a team to help me. Tha k you so much , Candace, Janet. And Cindy and all the rest of the staff to the security guards were friendly and helpful. Thank you all so much for making my time there feel as important to you as it was for me. God Bless.
Had an opportunity to drive to Adelanto to our Black Infant Health participants.
They dont have there fact straight and mess with my husband SSI cause I work so we get punished for me working
The staff was very friendly but failed to mention important relevant details. In the end they helped me quickly and were apologetic.
There quicker then Victorville county building most times you usually get in and out depending on when you go and if there not low on workers.
Didnt have to wait to long. They took care of everything quickly and satisfactory
Still trying to get hired here. It doesnt matter what position now. Havent been inside yet but going to visit soon. Grounds always clean
I was so frustrated with the way Social Services job at Rancho Cucamonga that I decided to come to this branch. Although it’s almost an hour drive, it’s all worth it. The staff are amazing doing their job in a very orderly and efficient way. You can trust that they will tell you the truth. Their Supervisor Ms Kimberly King even allow me to hear their conversation with the Ombudsman to show transparency. Thank you so much Adelanto Social Services for all your hard work and true concerns for the people.
Every time I go they help me out and they also have some staff that are caring and understand your situation, the office looks okay compared to others.
One of the best state run buildings Ive ever been in. Surprisingly fast service and everybody was very friendly including the security.
Ebt baby.
Appointment and received call fresh card in timely manner. However no one returns my phone calls not even my assigned worker.
They r fast workers, they make sure you will be out of there before they close
The staff does their best considering the environment they have to deal with.😁
Everyone seems to be very helpful and most of the time the wait isnt too bad.
Very satisfied with the staff who helped me get what I needed.
Usually set up outside this Adelanto County office working outside side walk Qualifying everyone to get there free lifeline assurance government cell phone to many friendly people nice clean place security is on it there very nice and professional bathrooms are clean ....
There nice and help full line are fast and the wait is better. Its help full
Good for its purpose but you must be exceededingly patient and you had better get there as soon as the doors open if you dont have an appt. Ask as many questions as possible because you wont get any information without it.
Always good service and friendly people best time to go is as soon as they open
Its okay. I have never had an issue with anyone who works the front by the computer where you put info, case workers on the other hand. Regardless if you get proof you turned in paper work, it is still your case workers job to put your info in the system. Well if you get case workers like I have they like to be lazy and not do that kind of stuff, so then your harassed as if you didnt do your part.
Location is local wait time isnt very long workers are friendly and try assist as much as possible building is clean they have a nice resource room and kids room provided
Faster service then most places like this.
Friendly & helpful. Business gets done in very timely.
They do what they can for you if you work with them. The staff are always friendly and help as much as they are able.
Was very nice people who worked there good humor
They need a inservice meeting for their workers..1. Welfare to work have the most unprofessional nasty unpleasant just plain undesirable workers ever. 2. The workers in the front: one day younger man was FLIRITING WITH A CUSTOMER SO AFTER THE WERE DONE I ASK HIM A QUESTION HE CAUGHT A ATTITUDE WITH ME...LIKE I DUD SOMETHING WRONG...I TOLD THE MANGER AN HE ADMITTED HE WAS BEING RUDE...WFT..THEN AGAIN IN THE FRONT ANOTHER MALE WAS TALKING ABOUT GAMGBANGIN AN ALL OTHER TYPE STIFF WHEN HE SHOULD HAVE BEEN WORKING.I TOLD TGE SUPETVISOR ALSO AN SHE JUST WASLILE IM SORRY...3.THE HEAD OF THE CIRCUS (SUPERVISOR) IS obnoxious an inconsiderate of her mistakes on hiring people. She is sarcastic, unapologetic am its unfair.i was treated like a second class citizen.
The place is ghetto thats all Im going to say if you look at the pictures LOL youll see a man in a black shirt standing there that picture speaks a thousand words you tell me what this looks like LOL Im sorry Im trying not to laugh but this should tell you a lot about this place consider yourself warned
Always super fast and super friendly staff
They help you out when you need help with food and a place to stay
Not a lot of people. Didnt have to wait as long as other offices & friendly helpful workers.
Attended a seminar at this location and had a pleasant experience.
Not too crazy there. Helpful and understanding staff.
Fucc this place an these people they will hurt u more than THEY ever help,fucced up system.
They keep you in there for hours be for they see you then they tell you need to come back . not many seat in there
No matter how much i would work with them and attend appointments with them. They still treated me like the scum of the earth not to mention ive been sanctioned twice from welfare to work,because i found a job reported my income and still got sanctioned this place is a joke.
Great people. Very clean inside
Very quick and professional also polite
Way faster now that it has the kiosk.
More seating would be nice...
Very slow ,rude racist black girl at the kiosk waited 3 hours and still not called all workers rude
Never like going to this place but at least their quicker than the office on Palmdale rd.
Got in and out quickly
This is the EBT office that I go to get it and medical insurance!
One female employee basically walked around the lobby chatting with a coworker at the their station for at least 45 minz. All others professional and friendly.
Very fast and not crowded
I didnt qualify for food stamps but they did my taxes for free
Remodeling long wait times.
They are very helpful
I been on hold for almost hours ! Answer your phones
Friendly and fast service
Busy most of the time but always attended
Fast, friendly service!
Crowded and people are angry in line,not fun at all
I hate welfare offices
Rude staff and security.
Good service
Fast and helpful
Great place
Fast
I dont like it
A lot of hanging out
Its the welfare office
It s ok
I hate this place
County events rock
Pretty Good
In and out
Very people
Hate it
O right
Thank you!!!
Friendly
Moderate
Okay
Bad area they stole my battery after i iinformed the security guard i would be back to fix my tire i think it is a bad area as my battery was stolen after aberle informed the security that i would come back to fix my tire
Friendly service and in almost all occasions fast
I was fascinated I would go again