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Razny Jewelers
1501 W Lake St, Addison, IL 60101, United States
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Th
Review №1

Enough cannot be said about the spectacular customer service and experience my wife and I enjoyed over the past year working with Sarah at the Addison Razny for our wedding! The store itself has a tremendous variety of high quality brands and is very well-kept, creating a wonderful in-store shopping experience. But it was the level of care and engagement from Sarah that made our wedding day that much more special. She was enthusiastic, knowledgeable, and excellent at communicating as we worked around our schedules and navigated through the process of ordering rings and day-of gifts. Throughout the entire process, I truly believe that she cared that we were 100% satisfied and comfortable with our purchases - we could not be more thankful. Sarah and the Addison Razny team have lifetime customers in us!

Jo
Review №2

Fast, efficient, courteous and knowledgeable. What more could you want or need out of any professional? Matt Abitabile is the guy to see. I need an adjustment and fresh appraisal on my Tudor Heritage and everything was handled promptly and with the utmost care. I’ll be seeing Matt for a Tag soon as well. You will not be disappointed visiting Razny and asking for Matt.

Hi
Review №3

Adam C was an absolute delight to work with! I went in wanting to add to a childhood charm bracelet and ended up needing a new chain due to the amount of charms I had; Adam was amazing at helping me choose something as close to my original bracelet as possible.I had also brought in a necklace pendant in hopes of turning it into a ring not really knowing how easy the process would be—it was insanely easy! Adam was incredibly helpful with ring and setting options, and he was communicative and knowledgeable every step of the way.I just received my jewelry back and am awed, I absolutely adore these pieces. Razny took care of my childhood keepsake and this updated bracelet is everything I wanted and more. The ring is exactly what I was picturing and I couldn’t be more elated.If you have the opportunity to work with Adam, he’s wonderful and you will love the end result!

fr
Review №4

This place is amazing. Beautiful store and great selection of watches and jewelry but what makes this place so special is the people. I walked in knowing there was an extremely slim chance of them having the watch I’ve been searching for and unfortunately they did not have one available. But they could have just said that like every other place I’ve been to and sent me on my way. Instead, George apologized and went to see if they at least had the model so I could finally check one out in person which he did end up finding. Then Matthew came over when he heard what I was searching for and gave me his personal watch to wear around the store while I was there so I could get a feel for it. Who does that?! Matt was amazing; extremely knowledgeable and passionate about what he does. There wasn’t one model Matt didn’t know everything about but in a very humble way. Again, Matt could have heard what I was looking for like I’m sure he hears 100 times a day and sent me on my way but he didn’t, and it made for such an awesome experience.I believe these guys are actually going to try hard to get me the watch I’m looking for. But even if they don’t, the knowledge and experience they gave me was enough for me to come back. Hands down the best jeweler I’ve ever been to.

Al
Review №5

After months of research and endless hours driving from jeweler to jeweler theres one thing I learned... NOBODY is better than Razny!!! From the moment I entered the store I felt welcomed and was given exceptional customer service. Sarah went above and beyond to help me find the Perfect Diamond she even got the entire Razny Family to help me with the search. The diamond they pulled for me exceeded all my expectations and even better yet made my fiancee extremely happy. I look forward to doing business here in the future and highly recommend this place to all my family and friends. Thank you Sarah and the entire Razny family for making one of the biggest purchases of my life easy and stress free. See you soon!

Pa
Review №6

I recently was in the store to have a pendant necklace made into a bracelet for my future daughter in law! Adam was fantastic in helping me create something that was perfect for her! She absolutely loves it!Thank you Adam!!!!

Ma
Review №7

Matt was an absolute pleasure to work with! Definitely will be coming back to him and Razny Jewelers for all of my timepiece and jewelry purchases. Matt went out of his way to provide an outstanding experience. I highly recommend Razny Jewelers and will continue to make sure all of my friends and family know where to shop for jewelry and timepieces. Thank you.

Sc
Review №8

It was time for a new battery for my Movado, couple steps in the door and Mathew was asking how he could help me today. Matt said give me 10 minutes and I’ll get the battery taken care of for you. I couldn’t have been more pleased with the service, Kudos to the Razny team in Addison!

pa
Review №9

Razny Jewelry is a world class jewelry store but still operates as a small family owned shop, something you can’t find today. I have been going there for 30 years. When you walk in it is magical. It feels like fairyland with all the sparking jewelry. The owner is a wonderful man that cares and makes you feel welcome. Over the years I have dealt with many of his employees all good but Pam is his gem. Her communication skills are great, she is over the top helpful has a great personality and most important knows her business., I really have loved working with her and my transactions have been so easy. She is great to do business with works hard and you know she loves her job.I now live in Florida but still only trust Razny. Quality, pricing, ease of doing business, trustworthy.

De
Review №10

I have been a customer of the Razny Family since my first purchase from Stan, Sr. in 1974. The Razny Family have built and maintained an upscale, knowledgeable, friendly business for all these years.I have enjoyed working with Nancy, Pam, and Rose over the most recent years. They are fantastic and easy to work with. I look forward to more great years to come. It is always a pleasure to shop at Razny Jewelers.

Jo
Review №11

This place is incredible! You can tell its a very high end place when you walk in. I went to buy my wedding ring there and I thought that everything would be out of my price range, but the staff was awesome and made sure I did not feel like I was out of place. I ended up finding the perfect ring in my price range. I highly recommend visiting Razny first if you are looking to purchase any jewelry. Thanks so much guys!

Ma
Review №12

Went to Razny to get my fiancé engagement ring redone. Sarah helped guide us and gave options to achieve what we were looking for. We were able to custom make our new ring and the process was easy and everyone there is extremely knowledgeable. We had a tight deadline and they met it. I would highly recommend them. We are now customers for life.

Sa
Review №13

I had an amazing experience with Razny, but what made it even more exceptional was the assistance provided from Sarah. Her ability to connect with the customer in order to suit their needs is unlike any other’s. I am confident to say that Razny is my go to jeweler.

Ma
Review №14

We went to Razny Jewelers in Addison, IL. Our experience was truly exceptional. Sarah helped my fiance pick out the absolute perfect engagement ring and then a few days later assisted us in choosing our wedding bands. She was the best! Very professional, super friendly, and never pushy. She made sure we were absolutely happy with our choices. We would definitely recommend Sarah for your jewelry needs.

Na
Review №15

I just wanted to say thank you to Matt for helping me find the perfect timepiece for my father. Matt was a pleasure to work with, and I will definitely be recommending him and Razny to any of my friends in need of a special gift.

Al
Review №16

Can’t say enough great things about our experience with Razny and especially with Natasha! Her expertise and vision transformed my existing engagement ring and gave it life!! She helped us pick out a fantastic wedding band that blended so well with the reset engagement ring. There’s such an enormous amount of professionalism and talent with every person you encounter at Razny only to be outdone by their kindness!

Ca
Review №17

I knew this was going to be an exceptional place the moment I walked through the front door! The selection was beautiful, sparkly and plentiful! I received a warm greeting from Sarah and she quickly and expertly helped me find exactly what I was looking for! There were so many beautiful diamonds to choose from and I really enjoyed going through the process with her (and Matt helped too). It was informative, relaxed and maybe the biggest surprise - SO MUCH FUN!! The customer service was off the chart from start to finish!! Thank you so much for making my trip to Razny such a wonderful experience. Sarah and Matt - love you guys and I look forward to working with you again soon!! Just outstanding!!

Ri
Review №18

I had some repairs done to my wedding rings and the team at Razny would not rest until I was 100% satisfied with the results. Pam went above and beyond to explain the options and even suggested an in-person meeting with the jeweler to make sure everything met my expectations. I’m a customer for life after the VIP treatment I received. Thank you 😊

Al
Review №19

I wanted to buy my fiancé a Rolex to give him on the day of our wedding as a wedding gift. I went into Razny’s a week before the wedding thinking I would just walk in pick out the watch and be on my way. I had no idea there was a shortage and apparently everyone wanted one but there was no stock. Eric Razny was so sweet but explained it would be nearly impossible to get one on such short notice but he said he would do whatever he could to try and get me the Rolex. He went above an beyond and I was able to pick up the watch just in time! Eric and everyone at the store was very kind and professional. I will definitely be going back for any of my jewelry needs.

La
Review №20

I needed to get my ring resized and a band added to my wedding ring. Pam and Nancy did a great job! They went above and beyond to make sure my ring was perfect and worked quickly! Their customer service is amazing!

Sa
Review №21

I went to Razny to get my engagement ring re-set. I was helped by Matthew and he was great! Matthew was knowledgeable, witty and helpful. He knew the technicalities of how the new setting was made and how it was different from other settings. Plus he did not try to upsell me on anything and the setting he recommended was even on sale. Ill definitely be coming back to do future business with Matthew!

Lo
Review №22

Had a great experience shopping Razny for an engagement ring. Sarah was warm, kind, patient and understanding throughout this process. She took the time to listen, and then did great work searching for and finding a diamond that fit my needs. So while digital dominates our lives I still believe that human interaction and a great customer experience will still stir the soul it is what brings you back so thank you Sarah for the work you put into making my experience a memorable one.

Mi
Review №23

Have bought numerous items and had many repairs and resizings handled here and I have had nothing but amazing experiences. The staff is extremely helpful, informative, and friendly. I usually deal with Adam Cholewinski but I have worked with alot of the crew. Adam has been always able to help me with almost all of my jewelry needs.

Ke
Review №24

Would highly recommend Razny for all things wedding rings. We were lucky to be connected with Roberto and he has made our ring shopping experience enjoyable! From listening to our preferences and working within our budget to providing professional and great customer service. Robertos attention to detail and knowledge about their products assures us were in good hands! Happy to say with confidence Roberto @ Raznys is our jeweler!

Er
Review №25

If you’re looking for the perfect place to shop for luxury watches and jewelry this is the place. Kim and Christine treated me with the best customer care. Any questions that I’ve had during and after my purchase - through text and phone calls - have never been unanswered. Their response time is amazing.Razny’s is truly customer service at its finest! I highly recommend everyone to shop here with confidence.

Br
Review №26

Ive lived near Razny my entire life, and recently went in to discuss sizing and soldering options for my wedding set. We did not purchase my set from Razny, and my gems are moissanite. We got my set from an online retailer, but I wanted a local jeweler to rely on for maintenance, cleaning, and repairs. Enter Razny.I had been intimidated to walk inside, as Razny is clearly a very nice, high end store. I was afraid that I might get some comments about not buying the set there, and the fact that it was moissanite (some people look down on moissanite compared to diamonds). The people here helping me out were great though. Everyone was very friendly from the moment I walked in the door, and no one said anything about my ring except to compliment it.Also, Razny will be able to do the work on my ring, which Im thrilled to hear. I didnt know if I would be able to solder one of my bands to the other 2 rings, but they said its possible! I did not get my work done yet (I have decided to get them soldered and add sizing beads shortly before my wedding, based on their recommendation). But I have no doubt that Razny will treat me and my jewelry well when the time comes.Thanks for being great and welcoming!

Be
Review №27

I love the great selection of jewelry at Razny’s and everyone who works there are so knowledgeable, helpful and kind. I have to give a special shout out and compliment to Sarah, who has helped my entire family with their latest purchases. She’s the best! Sarah has really guided us well.

wg
Review №28

Matthew was FANTASTIC to deal with. We decided to have a ring made for my wife’s birthday’s. Matthew was very attentive as he worked beautifully and quickly with our vision as we created the design. Razny and Matthew will be our jeweler going forward for whatever events we have in the future.Competitively priced and made us feel like we were part of the Razny family. You will not be disappointed.

Ra
Review №29

Ask for Roberto. Hes the man who helped me accomplish one of my goals.He did a great job of communicating and looking for the exact thing I wanted. Very knowledgeable about all sorts of time pieces. Phenomenal at his job. Thank you!!

Ca
Review №30

Razny is amazing. They were helpful in every process. I went to their Wedding Band Weekend Giveaway because they were having some great deals and wanted to purchase mine and my husbands wedding bands. They had gift bags at the door and tons of different vendors. The staff was awesome and helped me get two amazing bands. I also entered into a give away to win 25K worth of jewelry to wear on my wedding day. I ended up winning, and got to work with even more amazing people at Razny. Danielle and Karina in marketing were amazing with answering questions. I got to meet with Ingrid Razny, Danielle and Kim to pick out my jewelry and that was such a fun and amazing experience. Pam in the shop really has been amazing as well. From tightening the stones in my engagement ring, to cleaning, to everything in between. Everyone there is amazing and they are my go to jeweler! Thank you to everyone!

Ma
Review №31

I wish Google Reviews allowed me to leave a million stars for Razny Jewelers! From my first contact with the staff, they have consistently been helpful, kind, professional, and knowledgeable. Razny has a laser-like focus on developing relationships with customers and meeting every professed need. Eric, Matthew, and Pam truly knock it out of the park in regard to customer service.My husband, Mike Chesney, was close to desperate to acquire a Rolex watch. After speaking with a few other stores, we decided Razny would give us the best chance of purchasing the elusive timepiece he wanted. Because of Eric’s wealth of knowledge and positive attitude, we decided to put our trust in Razny. Although Eric made no promises, we believed in his ability to do his best to get us the watch. Having been told by two jewelers that Mike could wait 1-3 years for his Rolex, Eric found it for us in one day. It was a miracle (and a testament to Eric’s skill!).We are now designing a signet ring at Razny. This is a relationship we will maintain for years to come.

Da
Review №32

Buying an engagement ring from The Razny family was exactly how I pictured the process should be. Just wonderful. Sarah C was super engaged, guided me through the whole process, and made it feel like a real special moment! The way it should be. I would recommend anyone shopping for a ring to come here (and ask for Sarah :D). Please don’t risk it or cheat yourself going somewhere else. Quality high end shopping experience. The best. Engagement pictures coming!

Al
Review №33

Stephanie and the team at Razny Hinsdale are professional, fun and informative. They created a custom lapel pin for me that I’m very happy with. Will return!

Ni
Review №34

Rainy Jewelers is first class. Mr. Stan Razny took care of my Rolex and made it look new.Adam &Bryan were also very professional. I would highly recommend Razny Jewelers.

Ol
Review №35

I went to Raznys as a first time watch purchaser for my soon-to-be-husband. Matthew helped me and he is AMAZING! He was knowledgable, personable and gave me great insight for the gift. It was a fun and easy experience and I will definitely be going back to see Matthew for all my future jewelry and watch needs.

Jo
Review №36

Sarah Clemmensen was a pleasure to work with. she was quick and informative about my purchase and i will definitely use her on my next purchase. Thank you

Ky
Review №37

I couldnt thank Razny Jewelers and Pam Harnett enough for helping me pick out and purchase my engagement ring! It turned out absolutely BEAUTIFUL! From them taking the time with me, not pressuring me into buying right away and letting me go through this process at my own pace - it speaks dividends to the wonderful company that they are. They are extremely professional and have outstanding customer service. They know how to fix up the PERFECT engagement ring. Razny is truly looking out for the customers best interest in being price sensitive and finding the best bang for your buck! I would 10/10 recommend these guys, and I most certainly will be going back to them for wedding bands!!!!!

B
Review №38

Worked with Stan and he delivered an amazing experience from start to finish.First class facility, first class people and first class quality here. So glad I connected with this business!Thank you Team Razny!

Ta
Review №39

MATTHEW was FANTASTIC to deal with. We received outstanding customer service from him. We were in the market for a Rolex and a diamond ring and Matthew was able to find us both in quick time. I visited many jewellers but I found Raznys products and collection superior to any other jeweller in the Chicago area.

Jo
Review №40

Roberto completely set me up with the perfect engagement ring, my girlfriend (now fiancée) loved it. I had no idea what to get her when I went in, and he was very helpful and diligent throughout the process of having the ring custom made. She is not a jewelry person at all but she tells me that she can’t stop staring at her ring finger now, excellent job all around!

Yu
Review №41

I wanted to share my experience working as a diamond supplier for Razny.Michelle, the Manager is Super professional and easy to work with.She will always make sure that youll get the best price for the best product.I know for a fact that their diamonds pricing are very competitive to nowadays market.

Br
Review №42

Osvaldo is probably the last guy you’d want to buy a watch from. He basically told my buddy to jog on if he wanted a Rolex and that Razny’s wouldn’t be carrying them due to shortages. He specifically stated we’d need to spend a bunch of money if we even wanted to entertain the idea of a Rolex. Put such a bad taste in our mouths that we won’t be back to Razny’s. Go elsewhere for your Rolex needs.

Jo
Review №43

I was introduced to Stan as a new customer, and I was looking to purchase Patek Philippe watches. Stan took the time to explain the history of Razny Jewelers and his time in the business, as well as his children who are involved. He also explained that the watch I was seeking was a rare application watch unavailable to new Patek customers.Ultimately, Stan really impressed me with his knowledge and dedication to his craft to the point where I purchased multiple Patek watches for myself and my team. Within weeks, he sourced 8 Patek watches, including 1 application watch. I consider Stan my new jeweler to handle all of my needs.

SA
Review №44

Me and my fiancé went to Razny as first time customers looking for my dream watch and we couldn’t be happier, ask for Jeb!! Definitely the best!! He made us feel comfortable , he was so knowledgeable and respectful. He understood what I was looking for. I’m so happy with my new Rolex. S/o to Jeb!!

Ka
Review №45

Pleasantly surprised with a great jewelry shopping experience at Razny. Sarah was amazing and helped a sleep deprived, rushed me find just the right pieces. Her attention to needs, details and suggestions were spot on and I am very grateful good service is still a thing!

Su
Review №46

Exceptional service, beautiful selection and a friendly and knowledgeable staff!

Ke
Review №47

I am an avid collector of fine timepieces. This is my second watch purchased from Sarah Clemenson at Razny in Addison. I have to say, working with her was such a pleasure. She went out of her way to make the purchasing experience amazing. It was more of a celebratory event welcoming me into the Razny Family. I was so impressed with her and everyone at Razny that I already put the order in for my next purchase with her.Anyone in the market for a fine timepiece, I highly recommend calling Sarah Clemenson at Razny Jewelers in Addison, IL. You will not be disappointed!!!Thank you Razny and a special thanks to Sarah!!Keith V.

Jo
Review №48

Eric was awesome to work with and help me find my wife a great ring. He spent a ton of time with me to find the right one. I’ll be coming back got a watch soon.

Co
Review №49

If I could give Razny Jewelers an infinite number out of 10, I would.Let me start off with saying 2020 has been a wild ride for engaged couples. With the constant changing of plans and weddings - learning to go with the flow is a must. For me personally, I went through 4 different wedding plans in one year. Because of the constant changes, my fiance surprised me with a new engagement ring setting and wedding band (once the final wedding plans were coming together). We designed a beautiful A. Jaffe engagement ring and setting - both custom to our desires.We went with the jeweler my parents have been going to and their friends. I wont go into the details or name drop - but it was a mess from start to finish. Our wedding bands were made wrong (mine 3x and his 2x). And customer service and our sales rep honestly did not care. It was as though they received their payment and that was it. And when they finally did set my diamond - I cant even comment on the work haha. Lastly, I did not receive my final setting / band until the day before our wedding. I was devastated. The beautiful diamond my fiance proposed to me was hidden by prongs. I immediately googled what could be done, and started calling jewelers that carried A Jaffe.Upon calling Razny, RIGHT AWAY the team started helping. I initially called their Hinsdale location, and the team set me up with the Addison location for the in-house craftsman - yes they have someone who is in house and has an amazing shop to ensure craftsmanship is done with the utmost love and respect to the jewelry. They listened and actually cared about my story and helping. They put me in touch with Nancy (she is a true blessing) and Nancy reviewed what needed to be done to get the ring looking great for our 4th wedding plan. The team took my ring in within the hour, got to work, and within 20 minutes (with several checks in between to consult my thoughts and ideas) my beautiful diamond and setting came to life. They not only shaved the prongs on top, they also slimmed down the prongs on the side (we have little diamonds on the side - and the work to ensure these were safe and secure was unreal - perfectly done). I was a total mess, but the team brought me champagne and calmed my nerves. For once I actually felt like a bride getting married. They also took care of my family that was there to help and be morally supportive. The entire process made me so grateful and become a customer for life. Do not look anywhere else. Do not think twice. Choose Razny for any of your jewelry needs. Their work is impeccable and their attention to detail is spot on. Just look at the before and after of my ring! The actual shine on the two rings alone should let you know with Razny - YOU ARE IN THE RIGHT HANDS haha.Most of all, their support and caring for their customers is what makes this place worth going to. When you treat customers like they are your own family - you get a customer for life. And Razny Jewelers has a customer for life. I will only go back to them - they have an amazing selection of jewelry and a customer team that cares about you and what will make you happy. Thank you Razny jewelers - you made me one ecstatic bride this past weekend!

Ka
Review №50

Always a great experience at Razny! Sarah at the Addison location is amazing and so personable.

Sa
Review №51

Sarah is very knowledgeable, friendly, and professional, and made the entire purchasing process fun and easy. I will definitely be back to Razny for further jewelry purchases!

Sh
Review №52

Razny is definitely the place to go for any jewelry needs and Matthew is the guy to work with. The selection they have, from jewelry to timepieces, is unmatched and Matthew knows everything there is to know about each piece. You’ll truly feel like you’re part of the family when you’re working with him and I honestly can’t recommend Razny and Matthew enough!

Vi
Review №53

Highly recommend Razny Jewelers and many thanks to Pam who helped with a special purchase. My son recently got married, and I wanted a nice ring to complement my gown. Pam was so friendly and very helpful. It made the selection and purchase a pleasant experience. Would not go anywhere else!

SU
Review №54

I found my new jewelers today at Ranzy thanks to Matthew he was great awesome service this man knows his stuff I went in for a watch just upgraded me and my wife’s jewelry a month ago now it’s time I upgrade us again with Matthew showed me some extravagant pieces I can’t deny that where so beautiful love it and him thanks King continue to be great definitely be back to shop with you some more!!! Superb

LJ
Review №55

Amazing and first class experience with Roberto on getting us a couple of exceptional timepieces! Thank you for everyone who took time in assisting us including Mr. Razny himself!

Be
Review №56

By far the best experience helping my brother pick out a stunning ring for his future mrs. all thanks to Matthew. Not only did he educate us, but provided us the most positive and professional experience . Matthew flawlessly educated us on the proper type of diamond and setting that was absolutely perfect. I highly recommend shopping here and asking Matthew to assist you for all your jewelry needs.

Ku
Review №57

Matt is awesome. His knowledge of the products was impressive and he gave so many great suggestions. Lots of class out of him lead to a great experience.

G
Review №58

Matthew Abitabile you are Amazing!The most amazing experience ever.Gina & Bobby Walsh want to sincerely thank you for your knowledge, professionalism, and always paying attention to us when we walked in the door. You didn’t know my Husband was going to surprise me with a Special Order Rolex but you always were there for us!The day came to deliver this Magnificent Rolex and you Guys played the best trick on me! Fantastic Matt!We are customers of Razney because they Value you and Matt our 1st experience with you was phenomenal and it won’t be our last! Thank you!!!

Mi
Review №59

Sarah and Eric at the Addison location did an amazing job finding me a hard to find watch. I went in on Thursday and by Friday they actually had two great options for me. Great buying experience and I am looking forward working with them again on my next purchase!

Mi
Review №60

Had the best experience at Raznys. I needed something made in a week and they were able to pull it off with amazing success. Matthew was extremely helpful with the whole engagement ring process. Couldn’t be happier with my fiancé’s ring! Will be coming here for all my future jewelry needs.

Vi
Review №61

A huge shout out to Shirley for such a memorable experience. I wanted to get my mom something special for her birthday and Shirley presented such great options! I wish I could buy them all, but one will do for now! Luckily Shirley added the other items to my wishlist so now I have my shopping done for years to come! If you ever come by, ask for Shirley! She’s really great!

Bo
Review №62

Outstanding Customer Service! Shirley was amazing. I am a new client at this location and the minute I walked into their store I was comfortable and taken care of. I highly recommend Shirley at Razny- 10 star service. I will definitely go back to them for future purchases. Thank you guys much for your tremendous help, it was a pleasure doing business with you!

He
Review №63

Shirley is amazing. The remainder of the staff are very helpful and kind. Shirley was able to make the entire experience a positive one. She got me exactly what I wanted for a very reasonable price — I could not be happier. If you have any quality jewelry requests or needs, this is the place to go.

Ma
Review №64

Went to Razny’s to pick out an engagement ring and had an amazing experience!! Matt A. was extremely helpful and worked with me to find the perfect ring in my first trip in there. The service was A+ and I would 10/10 recommend for your jewelry needs!

Jo
Review №65

The people at Razny Jewelers have always treated everyone in my family well. We have a family Rolex that needed repair that they handled perfectly. Their salespeople are the most knowledgeable in the city. Iryna at the Oak St. location is very helpful.

Ry
Review №66

Shirley is the best!! I cannot thank her enough for helping find the perfect gift for my girlfriend. Razny has so many options so Im definitely coming back for all special occasions!

Ro
Review №67

My experience with Shirley at Raznys Jewelers was amazing. She was fun, helpful, and not pushy. She was very personable and became my friend. She listened very well and never tried to get me to buy something I did not want. Very impressed and definitely will be a returning customer!

Ry
Review №68

Highly recommend Razny in Addison and working with Matthew! I was dreading going through the ring buying process expecting It to be similar to getting a used car. What I experienced was the exact opposite of that - Mathew is highly knowledgeable in their product offering, and was extremely patient educating me on different options. In the end we picked out the exact ring we were looking for within the initial budget mentioned, and without a high pressure sales pitch. We look forward to going back to him in the future!

po
Review №69

My experience with Razny Jewelers Hinsdale has been nothing short of spectacular!I recently brought my Breitling watch in for repair after having it serviced last year. Because of Covid, I brought it in very close to warranty time. Cassandra and Stephanie made sure that my watch was taken care of and had it back to me in no time! Working with Cassandra and Stephanie has been amazing and I look forward to purchasing my next watch from Razny. Thank you to the Razny Hinsdale team!SincerelyJeff B.New Lenox

St
Review №70

Sarah Clemmensen at Razny Jewelers in Addison was terrific. She magnified our happiness on our journey select wedding bands and elevated the celebratory feeling we had going into the store. We were so happy with Razneys selection and the experience Sarah provided by really listening to us as and guiding us to get exactly what we wanted! We highly recommend this store for its selection and the people for their expertise and warmth (also, theyre just fun).

Em
Review №71

I found the perfect watch for my husband at Razny. Shirley was such a pleasure to work with, she was very kind and knowledgeable. I cannot wait to com back to get the watch engraved! Thank you for such an amazing experience.

Ka
Review №72

After calling up many jewelers and asking around for a Tudor Black Bay 58, Matthew from Razny was the only one willing to entertain any sort of conversation.Matthew was incredibly helpful and full of energy. I came into the shop to be shown around and was told 3-4 months wait time. Also happened to pick up a small gift for my mother as her birthday was coming up, which Matthew graciously helped pick outFast forward three months, I get a call from Matthew and my first brand new Tudor was on my wrist.Overall wonderful experience.

Jo
Review №73

From start to finish, my experience with Razny Jewelers was incredible. Their staff is very friendly and knowledgeable. I was in the market for a watch but didnt know exactly which direction to go. I had the pleasure to work with Kim and she presented me with a number of options that best suited my taste and lifestyle (by the way, the store had a great collection of watches for all lifestyles). I ultimately purchased a very nice timepiece and couldnt be happier!I look forward to working with Kim and the rest of the staff at Razny Jewelers on future purchases!

Da
Review №74

We had an amazing experience working with Matthew Abitabile when choosing an engagement ring/wedding band. He really listens to the client to understand what you are looking for and then delivers with an impeccable and beautiful product. We couldn’t be happier and would highly recommend Razny Jewelers and Matthew to anyone who is looking for the perfect jewelry selection.

Ch
Review №75

Went there to fix the size of my fiancé’s engagement ring. They said they’ll have it done in a week. Took them 2 weeks to finish. Went back there to get the ring and it didn’t fit. So they had to readjust the ring again and it took another week. They didn’t even give us a discount. Then they fixed my fiancé’s bracelet, which cost $100 to fix and they didn’t even do a good job on that.

Da
Review №76

I highly recommend Raznys in Addison. Great experience. Roberto was very helpful and great customer service and pricing !

Ki
Review №77

We cannot say enough good things about Razny, and particularly Roberto! My fiancé worked with Roberto to design my engagement ring. I wanted to be surprised and decided not to be involved, and Roberto guided my fiancé in the perfect direction. He achieved my vision flawlessly!!! Roberto kept in constant communication with my fiancé during the whole process, making it so smooth and flawless.We were then invited to the Razny annual wedding band event and had so much fun! They had a huge selection of wedding bands with seriously amazing discounts. If you get the chance, do not miss out on this! (I also got the chance to see their wide range of engagement rings and realized my engagement ring research would have been made a lot simpler if I had come to Razny first thing!) Everyone at Razny was so nice and friendly and even allowed our sweet dog to come with (who was very spoiled and loved on by everyone) : ) They passed around drinks, snacks, cake and even had a prize wheel for free give-aways!We again worked with Roberto, to find the perfect wedding bands. Everyone who helped us was extremely knowledgeable and informative, without being too pushy - which was very appreciated! After explaining my vision to Roberto, he ensured my wedding ring was quickly polished, and worked with me to find the perfect ring. He read my emotions perfectly and realized I was happy with my first option, but there was maybe something missing. He didnt settle and worked with my to design my custom ring which was absolutely perfect!We left feeling like we were on cloud 9, which is exactly what you dream of for your wedding ring shopping! The attentiveness, friendliness, and knowledge of everyone at Razny is exactly what you hope for in your jeweler. As well as the close family feel of everyone there! Both my fiancé and I said well return to Razny for all of our future jewelry needs, without hesitation! Thank you Roberto and Razny for making our experience perfect!!

Ce
Review №78

Razny Jewelers provides the best customer service I have ever experienced. I was met by Shirley who went above and beyond, she treated me like a long time customer and friend! I am in love with my purchase and will definitely be back!

Ja
Review №79

I had the pleasure of working with Matt to buy my first Rolex. Matt is a passionate watch enthusiast with vast knowledge about every piece in the store. The process was very professional and smooth. My particular watch had a wait time of about a year, however, came in a few months early which was a nice surprise. Communication was always prompt and the delivery day was a day Ill never forget. Highly recommended.

Pa
Review №80

The Razny family is where its at. Great selection

Ni
Review №81

I had a great experience here. I went to so many jewelry stores looking for an engagement ring and I was so glad when I found this place. Roberto was so helpful, honest and he was so devoted to helping me. I highly recommend asking for him if you go there!

ma
Review №82

I had a wonderful experience at Razny in Addison. Christina was extremely helpful and I am very happy with the service I received. Christina and the jeweler created a unique necklace for my wife. It is truly a masterpiece that left her without words, she absolutely loves it. Thank you so much Christina.

Kr
Review №83

Razny in Addison is amazing! The store itself is very welcoming. The staff provides such a personal touch and are really knowledgeable about the jewelry market. Kristy was extremely helpful and a pleasure to work with. She took time to wrap my gift beautifully and made time to listen. She was dedicated to making my experience the best it could be! Highly recommend!

Re
Review №84

I’ve had multiple great experiences here and I highly recommend Razny! Mathew and the others at the Addison, IL location have been more than accommodating during my visits. I look forward to my next visit. I definitely recommend visiting their very friendly and knowledgeable staff. Wether it’s your first major timepiece/jewelry purchase or you’re a seasoned collector, they will go out of their way to help you. Thanks again Razny! Hopefully, see you all again soon.

em
Review №85

I stopped into Razny Jewelers in Addison on Lake Street a few months ago for a question I had concerning a Rolex. I was helped by a gentleman named Roberto Martin. He was able to answer all of my questions and then some. While I was there, just for fun he brought me some beautiful rings to try on. I was amazed by this place. Everything in this location is stunning and everyone seemed to be so accommodating. My brother at this time was starting to look around at engagement rings so I insisted he went into this location. I made sure he asked to work with Roberto Martin. I took my brother in there to browse and he explained to Roberto what exactly he was looking for. Over the next month or so Roberto brought in some incredible stones until my brother found the perfect one. Today my brother is now engaged to an amazing women and I have to give such an immense amount of credit to Roberto for all of his hard work on helping my brother create the perfect ring. I highly recommend if your looking for any piece of jewelry, to stop in and ask for Roberto Martin! I can promise you will not be disappointed! Thank you again Roberto for making my brothers as well as his fiances dreams come true!

Ke
Review №86

Razny Jewelers has been great for us. When my wife and I began shopping for her wedding ring, we had a very specific look in mind. Fortunately, we had Jessica. She took the time to understand exactly what we had envisioned and delivered a custom piece that exceeded our expectations. And, as a Graduate Gemologist, we’ve also had her appraise two family heirlooms. Thank you so much for your help!

Ke
Review №87

Great service and very accommodating to my needs. Matthew was awesome and spent a good amount of time on the phone with me answering my question and never rushing me to address my questions. set up appointment and had a wonderful experience despite the current status of things. will be back for future purchases despite living almost a hour away.

He
Review №88

Absolutely fantastic jewelers - cannot say enough good things about Razny! Matthew is terrific to work with. A true watch enthusiast who is extremely knowledgeable and a pleasure to work with. He fit my Aquanaut to my wrist like a pro! Will never go elsewhere. Best AD around.

Sa
Review №89

Matthew was amazing in assisting my fiancé and I with our wedding bands! They had a beautiful and very wide selection for good prices. I described to Matthew that my goal was to have a stack on different style bands and he hit it out of the park with the bands he showed me. My fiancé is also extremely happy with his band. It’s simple and yet still unique. Matthew captures our personal styles in our rings perfectly

Bi
Review №90

I had the pleasure of working with Matt as he helped guide me through the luxury watch shopping process. I knew what I was interested in getting, but Matt took the time to explain all of the intricacies of the time piece and even spent time showing me other watches that I had never even considered before. Matt was super knowledgeable around several different watch manufacturers and it made me feel very comfortable to know exactly what I was getting and where it came from. Thanks, Matt for such great service - you can bet I will be back for that next watch soon!

Gd
Review №91

First off I would like say the set up in the store was amazing!!!! All the staff there were pleasant and welcoming!! Christina helped with with my purchase for my wife’s birthday!!! She was extremely helpful and knowledgeable of the pieces within the jewelry store. I felt no pressure from her and she did an excellent job assisting me with trying to decide between two jewelry pieces! I will definitely be going back for future purchases!!

Ra
Review №92

The experience of dealing with Razny Jewelers was fantastic, made even better by the care & expertise of my salesperson Shirley. Shirley made the entire process a world class experience. It is sales staff like Shirley that make someone a customer for life.

Me
Review №93

I have purchased several Rolex watches from Roberto at the Addison store. What keeps me coming back is Robertos professionalism. He is kind, listens to what I have to say, and provides suggestions. I have never felt that he is trying upsell. Roberto has responded to emails and answered calls on his cell late in the evening and during his days off. I will continue to shop at Razny and with Roberto.

Gl
Review №94

I wanted to personally thank Osvaldo. He was extremely helpful and knowledgeable. Thanks for everything.

Su
Review №95

I made my first visit to Razny Jewelers recently. I was greeted by Dee Dee who provided a tour of their beautiful store. I was looking for the perfect gift for my Mothers special birthday. I appreciated how knowledgeable and attentive she was throughout my visit. I had a very positive experience and left with a gorgeous gift wrapped jewelry piece. I have since recommended Razny Jewelers to my extended family.

Mi
Review №96

I’ve purchased 3 beautiful time pieces from Razny, spoke to Roberto today about another piece I’m trying to purchase, I get a call back From Roberto stating that Stan the owner says that I have to bring in my previous 3 pieces that I purchased from them to prove I still have them in order for me to buy another watch, he stated it’s store policy lol. I never heard of such thing, I was offended by that request, I mentioned to the sales guy that I’d be more then happy to show him I still have them but my question was what’s the point behind that he said the owner just wants to make sure you still have them. Why does that even matter if I do or don’t. Either way you lost me as a customer good luck, C D peacock just gained a new customer.

An
Review №97

They treat you like you are part of there family,Best experience ! Razny Fan 100%

Ra
Review №98

Had a wonderful experience shopping with Shirley! She helped me find the perfect Breitling for my boyfriend and I can’t wait to present it to him!

An
Review №99

Razny in Addison is amazing! Beautiful store and the staff is wonderful. I have had 2 pieces custom designed by Cathy and her knowledge and design suggestions are fantastic! She is so sweet, patient and a pleasure to work with. I absolutely love what she created. Highly recommend!

Da
Review №100

Razny Jewelers was absolutely amazing! From the level of service and customer experience, they truly set the bar for the industry. I worked with Roberto Martin who was more than phenomenal throughout the entire process. Made me feel comfortable and educated when looking at different options. Cant wait to work with Roberto, and the entire Razny team in the future.

Information
100 Photos
100 Comments
5 Rating
  • Address:1501 W Lake St, Addison, IL 60101, United States
  • Site:https://www.razny.com/
  • Phone:+1 630-932-4900
Categories
  • Jewelry repair service
  • Diamond dealer
  • Jeweler
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry designer
  • Jewelry engraver
  • Jewelry store
  • Watch repair service
  • Watch store
Working hours
  • Monday:10am–5:30pm
  • Tuesday:10am–5:30pm
  • Wednesday:10am–7pm
  • Thursday:10am–5:30pm
  • Friday:10am–5pm
  • Saturday:12–4pm
  • Sunday:10am–5:30pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
Offerings
  • Repair services:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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