Got to say, Robert is superb. My Wife had a minor wreck. Backed into mailbox. Robert expertly guided us through the claim process. Everyone involved (body shops, rental car, etc) knew him and it all worked smoothly. Got car fixed in about a week. Good as new. Robert knows his stuff. And State Farm backs him 100%. A pleasure to work with him.

The best care I have ever had, hands down. Ginger is always there to answer my questions or sending me a file I need. If you are looking for a new insurance company I high recommend Robert Shurtleff. Thank you for always taking care of my family and I.

We, as a family have known Robert Shurtleff 20 + years. We have insured multiple homes , our business , and multiple cars . Robert is an example of excellence, honestly, knowledge, and truthful. Robert is there whenever you need him. He answers your questions with knowledge, honesty and confident. We are very pleased to give him the highest rating anyone could ask for. We wish him the very best, And, want you to call on him for your insurance needs ..

Robert Shurtleff’s agency has insured my entire (big) family’s many vehicles - - and our homes for years. When there have been claims, they were quick to get a check cut to help us out. Robert’s front desk agent, Ginger, is very down to earth, personable and efficient! She never complains about the amount of changes I make and the work I make (sometimes needlessly even) for her.

Whenever I need Robert he is there for me no matter what time of the day it is ! I can count on him to answer any questions I may have. He has the best rates around. I had my daughter and her fiancé call him and he was able to save them hundreds of dollars! We will never use anyone else! If you aren’t with Robert at State Farm then you are losing money and missing out on the best customer service there is!!!!

They’re super helpful and knowledgeable. We also haven’t been able to beat their rates anywhere else!

Robert and Ginger at State Farm Ada, ok are first class! I had an accident that wasnt my fault. The other drivers insurance only covered 25k max. My vehicle was worth much more than that and I owed more than 25k. Robert and Ginger helped me navigate through filing a state farm claim and getting a quick payment so I could get a new car. It also did not raise my rates. They were so helpful and very responsive to questions. I have had insurance with them for over 15 years and I will be a continued customer. If you are getting insurance somewhere else, you might want to think about talking to Robert Shurtleff and Ginger Vasquez at State Farm in Ada, ok..

I recently had an accident with my car and the claim process was so easy and stress free. I called after my accident to report it and was asked for an estimate. They worked directly with the body shop to handle the rest. It was so easy that I was actually worried I hadn’t done everything. I called to be certain and Ginger reassured me it was all taken care of!

I live in New Braunfels Texas. That’s about 400 miles from Robert Shurtleff State Farm Ins company. Now if your asking yourself why would a good old boy from Texas want to have all his insurance needs taken care of by company in Oklahoma so far from home, well it’s a great question but the answer is simple, Mr Shurtleff and his staff are diamonds in the ruff of the insurance world. I have everything with them and as long as they want me as a customer then thats where I’ll be doing my ins business from now on. It’s a hard world. When you you find people like this you hold on tight as long as you can. I said my piece, hope this helps you make a wise choice.

I cant say enough great things about Ginger and Robert. when we needed them they were there. highly recommend you call Ginger today and experience great customer service

I have had my home and auto with Robert for 15 years now, all 4 of my girls have had their insurance through Robert as well. He is always helpful when getting a new vehicle or filing a claim for hail and wind damage. State Farm beats all other prices and Robert is awesome to work with. Keep it up Robert we need you!

Looking for car insurance wasn’t the easiest of tasks but going with Robert was the best decision I made! In my first month of having my new car, I had an accident but having Robert and his assistant Ginger help my situation (and a tow bill of $600+ that they immediately reimbursed) made me believe I made the right choice. They are super awesome people and would recommend them to anyone who is looking for affordable and professional service!

Absolutely love Ginger and Robert! My previous employer used them and I loved their customer service so much I switched to them. They are always able to help and have very quick replies. Had a claim once on hail damage and they helped get the roof replaced without any hassle. Then I also had somedamage on my truck and they wrote a check directly to the repair shop. They help make everything effortless and could not be happier with them. Will not be going anywhere anytime soon!

I can truly say... that Robert and Ginger make my life much easier! No stress or worry about my coverage! If I have what might be a stupid question... they put my mind at easy and get it taken care of and answer it easily. I have my home, auto, business and life insurance with them for all reasonable priced insurance.

Robert’s been my agent for the past 8 years. State Farm has been my insurance company in four different states, for over 30 years! I won’t switch companies, and I DEFINITELY won’t switch agents as long as I live here. I’ve had to make two separate claims and a few “emergency” calls when it has come to things like a flat tire, battery, or where to go to get the best “deal” for something for my vehicle. No question, as silly as it may seem, has ever gone unanswered. He and his staff have always been there for me “right away” with the guidance I need. I have complete peace of mind that someone is looking out for me and treating me like more than an unknown customer, but more like family. That’s SERVICE. 😉

Mr. Shurtleff helped me find the best policy for my business at the price I needed. He continues to help support my small business and is always available to answer any questions that I have. He is such a delight to work with. Highly Recommend!!!

Robert and his office staff are ALWAYS good to take care of us. We have both our home and family vehicles with them. Robert and his staff could write the book on customer service.

Robert paid my claim in 4 days....no hassle!!! This is the way insurance companies should be! If you need a great reliable insurance company check out State Farm with Robert Shurtleff!

Great service. Fast and friendly, and most of all easy. I hit a deer, and visited Robert the next day. He guided me through the whole process, and paid my claim in a fast, friendly way. Thanks State Farm, and especially Robert! Highly Recommended!

Robert has been my agent for 25 years. I have no reason to look elsewhere. Robert is responsive and goes out of his way to keep me informed of any developments in coverage or otherwise. Years ago Robert moved his agency to Ada, about 65 miles away, and his service has not wavered. When needed he has driven the 65 miles to review my office and advise me. His advice is always good advice and he delivers it in a friendly, clear and concise manner. Anyone would be fortunate to have Robert for an agent.

Robert has been my family’s State Farm agent for over 15 years. From my first car, to owning my first home, his agency has made certain that our investments were protected. They will continue working for you after the purchase of the policy. Both Robert and Ginger are customer focused and will make sure you are taken care of every step of the way. I also own a local collision repair business that processes hundreds of State Farm claims per year and I can say that they are cut above the rest in how they treat their customers!!!

Robert has been my agent for over 15 years. He has went above and beyond in everything. It’s wonderful having a local agent you can deal with that always takes care of everything for you and also manages to find the best price and coverage options for you. The claim process has always been a breeze with Roberts help. I have had an accident claim, a hail damage claim and multiple tow claims. My accident was actually not my fault but after dealing with a nightmare from the other company Robert stepped in and got my car fixed and got me into a rental in no time. Tow claims no problem, I have walked in and got a check the same day without hesitation. I know with Robert and State Farm I am taken care of, I am a customer for life. You will not get this service anywhere else, he is always available to help when in need. I definitely recommend Robert Shurtleff for your insurance needs, he is an agent that is always available to go to bat for you and has your back.

Ive had home and auto insurance with Robert Shurtleff for over 10 years i always had good fast and friendly service and Ginger is always really helpful

People, readers, as a retired 35 year Law Enforcement Officer, it is important to choose a very dependable and time reliable insurance provider which State Farm exemplifies. Before becoming a State Farm customer years ago, observing activities and dealings of various companies lead to realities of repeated deficiencies of other companies dealing with customer relations, claims, general treatment, and company integrity. Many companies compete for premium costs as their main attractiveness. But YOU GET WHAT YOU PAY FOR. Rates are not the “end-all”. State Farm, over three decades has provided the best relationship in all categories. But, more importantly, it is the AGENT that makes all the difference. To have a great company backing you is a wonderful thing, but to have a GREAT AGENT running point for you is more significant. Robert Shurtleff Insurance Agency and Robert Shurtleff himself, provides that key element. He always responds, directs accurately, advises, and helps. There are not enough “stars” on this review to emphasize the quality of character and service that this agent projects. That is to say, if it were not for Robert Shurtleff, State Farm would not be what it is – the best company. My agent, Robert Shurtleff, has over 11 years, been like a brother in my family. Personal relationship has been his attitude. He takes charge of the situations when needed and removes the anxieties of dealing with insurance occurrences. He models recommended policies to fit need. He recommends what is needed, not just what benefits him; so, a rating of 100 “stars” can’t be given. Your choice of agent makes all the difference. Choose Robert Shurtleff, of State Farm, Ada, Ok. You won’t be disappointed.

Great people and very helpful in every way. Couldn’t ask for a better insurance agency or for better people. Thank you Ginger and Robert for all you have done!

I had an accident that totaled my previous vehicle and my premium with my previous insurer spiked. I thought it was just something I had to live with until I contacted Robert and his team for a quote. I was amazed at what he came back with! I ended up insuring my new vehicle, my wife’s vehicle, home, and multiple trailers and recreational vehicles all for LESS than just what my vehicle premium was with my old insurance company! I am now saving literally thousands of dollars a year, all with the same or better coverage than I had. Thankfully I haven’t had to make a claim yet, but I feel confident that Robert will make the process as smooth as possible. I send all my friends and family to Robert whenever they are in need of coverage!

Robert has been our agent for home, rental properties and auto for 17+ years and we have had nothing but exceptional experiences with him! We have filed several claims through the years and he has handled every one with complete care making sure to show genuine concern and offering help when able. Insurance is for peace of mind and that’s what we always have with Robert!

I could write a book on disasters and insurance companies! Our new home burned in 2013. Robert reached out that SAME night to ask what our immediate needs were and how he could help. We had a living expense check within 24 hours to get us started. We mainly dealt with the loss team after that, but our experience was positive and I will never forget the compassion shown to us during those first few days. Jason and I have been with State Farm since 1995 for ALL of our insurance needs. We are lifelong customers. We appreciate Robert and his staff so much for always responding to our questions/emails promptly. They make insurance easy!!

I have had my insurance with Robert Shurtleff for several years now, they are so easy to work with and always willing to help when i have questions about my policies! It is hard for me to get away from work sometimes, Ginger is great to email or call me back on anything i have going on.Thank you for going above and beyond.

Robert is a great agent. Always available, timely, and efficient with claims help or questions. He gave me his cell number day one and assured me I could call any hour if I needed assistance. Highly recommend!!

Robert has been our insurance agent for over 15 years.Robert has become part of the family, we’ve even gave him a nickname.He is very knowledgeable, quick to answer his phone & quite helpful in the most inopportune times.This agent (now friend) has went out of his way to help us on many issues we’ve had in the past. Examples include theft, vandalism, towing reimbursement, hail damage, underwriting, & he is even a notary.We’ve recommended him to all of our family members and friends.Robert is definitely thee best agents to have in a rough situation & we’ve had the honor of having him become family.Choose him & you will be satisfied with everything like we are with him.Steven & Sara Walkup•

Always a friendly and ready to help. Robert will bend over backwards to see we are took care of personally and at the business.Ive done business with other insurance agents over the past 23 years with keeping my company (U.S. Alert Security) insured and protected and Ive never felt like I wasnt in good hands.But after I discovered Robert and his Staff Ginger I couldnt be happier. They have been taking care of me and U.S. Alert Security for 13+ years.

Fantastic customer service. They really do everything they can to get you the best coverage at the best price. I know, because I compared prices. We have our vehicles and home insured with Mr. Shurtleffs State Farm. Highly recommend!

Ive been doing business Robert and Ginger for many years, I could not ask for a better agent, the support and knowledge is superior in their field. I also am a contractor, and deal with agents all the time and have seen them handle a loss how from the Policy holder side, compared to other SF agent in the area, Robert and Ginger, are hands down the best in handling claims and taking care of Policy holders. This is a no brainer guys, Robert and Ginger have your back. I know they have had mine for a very long time as an insured.

Long time customer of Robert Shurtleff with absolutely no complaints. He and staff are always friendly and very helpful. We have had to make a claim in the past with no issues! I would recommend him as an agent to anyone!

Robert has been my insurance agent for over twelve years for a range of insurance policies, including home, car, business, and investment property insurance. Luckily, I have not needed to make many claims against my policies. But when I have, Robert resolved each situation quickly and effectively. I am confident that he would handle any future insurance issues as professionally as he has in the past.

Robert is excellent as is his whole staff! They go above and beyond to help is with all our insurance needs. We are loyal customers and would never think of going anywhere else. Great customer service!

Our family has used them for years and have always been very satisfied. They’re always quick to respond and are very helpful!

We recently hit a deer and totaled our car. The whole process from time of accident to receiving my reimbursement for our vehicle was less than 3 days. Robert and Ginger have been on top of everything from start to finish, and this whole process has been completely painless and hassle free. This enforced why I use State Farm and why Ive stayed with Robert.

Robert has been my agent for over 10 years. He has done above and beyond to make sure our experience was top notch. It is awesome having someone we can trust with our home and vehicle policies.

Our family has the all our insurance with Robert Shurleff-State Farm. It is wonderful to have a local agent to trust. We can call and get a human rather than a list of options to press to get assistance. Robert has assisted me with my dads insurance as well. I would highly recommend this agent and staff!

Robert has been my agent for over 10 years now. He has always been very helpful when it comes to my home and auto insurance. Works hard to always get me the best rates.

I love the personal service we get everytime we go into the office. Ginger is the best and always so helpful. Our family will never use another agent.

They’ve been a great insurance to have and have always been there to help with any questions I have with adding other vehicles or sending my tow service to them for reimbursement! They’ve been awesome!

Robert provides our family not only with our home and auto needs, but all of our business needs as well. Whenever any issue comes up, all I ever need to do is make a phone and he always makes sure things are taken care. His services are the best!

I have had state Farm insurance with Robert Shurtleff for as long as I can remember. We have dealt with a car accident and a hail storm and he has never failed to exceed my expectations when it was time for him to step up. When you call his office you will be taken care of!

Ive been with Robert for 18 years and have no complaints whatsoever, absolute great service. Ive always felt like Royalty when Robert or Ginger are helping me or answering questions.

I have been a loyal State Farm customer for more than 20 years. I own a home, , several commercial buildings, rental dwellings, vehicles (one is a 68’ Camaro), ATVS, farm equipment and a camper....most ALL of which are covered through Robert Shurtleff’s STATE FARM office in Ada, OK. He has been in my corner making sure my family has proper care and coverage for approx 15 of those 20+ years with State Farm. From day one I’ve had access to his personal cell phone and he has never failed to return a call or text no matter the time of day (or night.) One particular time was a weeklong trip to Colorado while pulling my camper. On day two,I experienced a high wind event on my way to my destination and flipped the camper, on the interstate, on a Saturday afternoon. After making sure my family was safe, I simply called Robert, texted a few pics and he started the claims process. This case was not simple, but Robert worked with the tow service, the impound yard, the claims rep and my bank all in an effort to help my family make the very best of a really bad week. On that day/week I was really glad I had my very own personal State Farm agent Robert Shurtleff in my corner working for me. Thank you Robert!!I’m a STATE FARMcustomer for life!

Robert has been my insurance agent for at least 14 yrs! He has always been very helpful and professional.I would recommend him to anyone looking for a reliable insurance agent.Thanks for all you do Robert!

Robert and his staff walked us through every step of our accident claim. State Farm has taken care of us when the other driver was uninsured. Highly recommend!

Roberts great!!! Trustworthy, dependable, you will not be disappointed.

Good place