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Thomas Dudek - State Farm Insurance Agent
315 Northpoint Pkwy SE Ste E, Acworth, GA 30102, United States
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Ce
Review №1

Mason has made me and my mom’s experience with State Farm amazing. Most places people often sound like they do not like their job or just don’t want to be on the phone. Mason sounded enthusiastic and proud to be working for State Farm. He provided excellent customer service on top of great rates & took his time and explained everything in detail. He didn’t miss a beat! I will definitely recommend my friends and family. Thank you!

Br
Review №2

I love working with Tom and his team. They are honest, attentive, and care about their clients. I highly recommend them!

Ge
Review №3

Mason and I have been back and forth on the phone trying to get this house insurance taken care of for about 2 and 1/2 Weeks. So what I wanted to let State Farm know is that I was so grateful at how professional he handled me regardless of how it will go crazy sometime. You dont find that kind of professionalism as much anymore. So Im hoping that his boss Dudek and peers will read this because he was such a wonderful guy and so patient and we finally got it all resolved day before yesterday. Just thought Id let you know., Georgia Williams

Er
Review №4

As a new vehicle owner, I was a bit nervous about how car insurance works. My close buddy recommended me his agents with State Farm. It was easy asking them questions about the process. Ivan walked me through everything from the moment I purchased my vehicle. Roxanna, whos also a member of the Dudek team, has made sure all my requirements are meet to best ensure my rate is the best priced. You pay what you get for, and their state farm team goes above and beyond to make sure that I am taken care of. Ive referred them to my mother, who speaks mainly Spanish, and sure enough, they speak Spanish too. It was good to know that the same care they give me, they can give my family.

Pa
Review №5

We recently had Thomas Dudek review our existing insurance policies , auto, home owners and life. They saved us money on all three policies with increased coverage. Having everything under one agency makes things easier to track. The State Farm website is easy to deal with. We have had to follow up on a couple of items (no claims yet) and it has been great to be able to call them directly and speak to someone who can resolve our issues instead of talking to computers and working through multiple phone menu selections.

Al
Review №6

I received a few quotes for life insurance and homeworkers. Brooke helped me and she really put things into a different perspective that I had never considered before having the discussion with her. I was very impressed with the knowledge she has and the great service she provided. It was extremely helpful in understanding what coverage I need and why.

Je
Review №7

I came to State Farm for a life insurance policy. I was treated with courtesy and professionalism. I got all the answers to my questions. I worked with Amina and she promptly answered my calls in a very knowledgeable and friendly manner. I have family members who have been with State Farm for over 40 years. Not the cheapest but a quality product. With insurance you get what you pay for. I wanted to be able to depend on this years down the road.

H
Review №8

I reached out to State Farm for a quote. The agent was helpful, friendly and patient. I had several questions and she was able to answer them. I felt like the rates were great compared to what I was paying with my other insurance company. Needless to say, I switched to State Farm. Thank you State Farm for providing me with excellent service!

Ha
Review №9

My cars, home and life are all insured by Thomas Dudek State Farm. It is great having one place to go for all my insurance needs. The customer service at this agency is top notch. If I ever have any questions I can call and know that someone will be happy to help me. I have not had any issues thus far and plan to use them for years to come.

An
Review №10

Brooke was an amazing representative!!! She made my quote experience so easy and stress free. Overall, l loved getting a quote with her and would highly recommend to anyone looking for an insurance quote.

kn
Review №11

I use State Farm for auto and home insurance and every time I have a question Matt has been so helpful in assisting. He even signed up my family and saved them money on their home insurance. Great customer service!

Ke
Review №12

My agent Ivan is always very responsive with any questions I have. Always feel taken care of when I get off the phone with him. Also Roxy does in excellent job in handling all the details. Good job team!

Jo
Review №13

Have worked with State Farm for several years. Very thankful to be working with the Dudek office. Roxana and Ivan have been nothing but helpful. 10 out of 10 would recommend this office.

bi
Review №14

Agent Brooke Remy was very professional and knowledgeable. She was able to answer all my questions and provide me with the proper product recommendations needed to fit my situation. Thanks State Farm!!!

Li
Review №15

I can not even begin to Express how much this man saved me. Honestly almost 500 a month. People call them. Give them 10 minutes of your time. You will be glad you did. Customer for Life.

Ja
Review №16

After paying $200+ per month in auto insurance premium for years, I decided to shop some quotes to see if I could lower my monthly rate. I found State Farm, and got a quote from Mason at Thomas Dudek’s SF branch. Mason was very responsive, and was able to get my premium utilizing the same requisites for $60/month cheaper! They also are able to bring your premium down by completing a Defensive Driver course (extremely easy, and not time consuming), and by utilizing the State Farm “Drive Safe and Save” app! I’m glad that I found this branch, if you enjoy good customer service, go to Thomas Dudek State Farm.

Ch
Review №17

Spoke with Roxanna and all I have to say is that she was super informative, very lovely to talk to and answered all my questions thoroughly ! I’m still shopping around but definitely considering switching over!!

Ta
Review №18

We just refinanced our home & was able to save on our homeowners & auto insurance. We also was able to save on our life insurance. Excellent service.Tammie Walker

Sk
Review №19

We experienced professional and high quality customer service with everyone we have worked with in Thomas office. Price quotes are competitive and we will be looking to move more to State Farm.

Ka
Review №20

Great agency with amazing employees! Spoke with Cydney and was taken care of from start to finish. Would recommend!

Ja
Review №21

Brooke gave me a great life insurance quote! Definitely recommend.

Au
Review №22

I started with State Farm a few months ago. Now I am able to have all of my polices in one place and save some money!

Sa
Review №23

Amina at State Farm was quick to help get the coverage I needed for home and auto. Wouldnt go anywhere else!

Ja
Review №24

What a delightful team! I’m delighted to know that whenever I have a question or a problem arises, I will be received with the utmost care and treatment. Roxana Reyes’ warm and cheerful greeting demonstrated to me just how much everyone in this office truly values their customers. Thank you !!

Lu
Review №25

Spams your phone with multiple unsolicited calls all day long every day. Had to put on block list but he still keeps trying. Would never do business with someone like this.Edit: Six months later, theyre STILL calling me!

Is
Review №26

Ivan Huerta, Roxana Reyes and Amina Madholm have been very helpful and concise with what I need done with auto as well as life insurance. I will continue to be a customer to Thomas Dudek State Farm agency because of the highly skilled and friendly agents and secretary. Thomas Dudek has a keen eye in finding great talent and with him being able to do so I have been able to enjoy my experience with State Farm. I will continue to recommend all people to chose Thomas Dudek State Farm agency.

Ca
Review №27

I’ve been working with Cydney on a quote for our cars and she’s been very helpful and friendly. The whole process has been extremely extremely easy. Great job.

Ti
Review №28

I recently just switched my cars over to Thomas Dudeks agency. The process was easy and actually very enjoyable! I spoke with Cydney Proctor and she was very helpful as well as enjoyable to talk with, her customer service was exceptional! I am very glad that I finally made the switch to State Farm.

Jo
Review №29

The staff here is always friendly, helpful, and super knowledgeable. There isn’t a question they can’t answer and they are always fighting to find the best for the client. If you get your insurance anywhere else you’re missing out. This is the the place to have all your insurance satisfied with exceptional service.

Re
Review №30

This insurance agency was by far the best - hands down! In particular, my agent Megan went above and beyond my expectations to make sure I got the best deal possible. She was very knowledgeable and consistently communicating to me via phone calls and emails. She even did a follow-up phone call to ensure I was satisfied with her services at Statefarm. I recommend Megan and this agency to anyone looking for the best services and products.

Bo
Review №31

This State Farm has been great to me! I called them to get a quote last week and was shocked with the price that they gave me! They were able to get my auto insurance and renters insurance taken care of while saving me almost $200 a month!! Lauren was able to get me started quickly and helped me cancel with Progressive!

JB
Review №32

I have been extremely impressed with how this office does business. They are very professional and helpful and I can’t thank them enough for taking care of all of my insurance needs. Lauren got me a lower rate and better coverage!

An
Review №33

The customer service at this office is incredible! They were able to save me money on my auto insurance and my vehicle financing as well! Lauren is always going out of her way to make sure I am completely satisfied. Couldn’t ask for a better insurance company to do business with!!

St
Review №34

I have never really been impressed with any insurance company before I talked with someone at Thomas Dudek State Farm. They have made everything Ive ever had to do to get my insurance needs met as symbol and convenient as it can possibly be. From the moment I originally purchased my automobile insurance from them, they have gone out of their way to make the process as easy as possible. I have excellent coverage 4 both my home and multiple vehicles at a very reasonable price and anytime they needed anything signed they would either bring the paperwork to me or mail or email it so Ive never even been to their office. I would recommend Thomas Dudek State Farm to anyone for their insurance needs.

ca
Review №35

Sam is the best there is. Always so professional and helpful. This office has been nothing less then great since I switched to State Farm 3 years ago. I highly recommend them to anyone looking for a top notch and knowledgeable team.

Al
Review №36

Where do I start? Megan H was fantastic and extremely knowledgeable! She saved me so much money on my auto and renters insurance. She made the process so simple and quick. I highly recommend her and this agency.

Da
Review №37

Totally disappointed with the services, today I decided to change to other agent in order to check if the State Farm services change. My original contact left the offices and they did not have the courtesy to let me know that and assigned a new one, I noticed about that when I called them in order to check why my monthly payment was increased without a notice. Since September 2018, my monthly payment has changed every month, it’s very time consuming and frustrating to check each month my bill in order to understand why this has been changed; the situation arrived to the point where my contact persona do not respond my calls. By the way, in almost two years with State Farms, I have never had direct contact with my supposed agent Thomas Duked, he never figure in the picture. I can continue with a big list of all my issues but I think you already have the idea.

Ta
Review №38

I HAVE BEEN WITH STATE FARM FOR A FEW YEARS AND ABSOLUTELY LOVE THE TEAM AT THIS LOCATION. I USUALLY SPEAK WITH AMBER AND SHE IS A HUGE HELP RECENTLY HAVE SPOKEN TO MEAGAN AND NATHAN AND ALL ARE AMAZING THE WHOLE TEAM SEEMS TO WORK TOGETHER AND TAKE CARE OF THEIR CUSTOMERS. AMAZING TEAM!!!

De
Review №39

Ive been with this office for a few years now. The rates continue to rise, which is the only negative I see. Other than that, they are a great, knowledgeable group.Update: 5 stars for Meagan, who has went above and beyond to find ways to lower my coverage. She truly is the epitome of great customer service ! Thank you.

Jo
Review №40

Customer service is unmatched! Cant thank Amber and Lauren enough. Super professional and always there to help, like a good neighbor (haha). Would recommend to anybody who wants a competitive rate, with good quality people to stand behind you.

Ma
Review №41

The office staff is great. I email what I need changed or questions I have about a policy and they respond very quickly. This is great since were a busy family always on the go. I am so proud we moved our business to State Farm.

Am
Review №42

Kevin is awesome he got me a quote that was 50% less and offered way more benefits than the policy I currently had. He even came to my office to have me fill out forms. The whole process was painless.

Al
Review №43

Thomas and his team are the best in the business. Never been more satisfied with an insurance company than I am now. Thanks for all you have done to help protect my family!

Jo
Review №44

Ive worked with another insurance company before this office and I can definitely see the difference! They always offer advice on ways to save money and are always really nice when I reach out via telephone. Highly recommend!

Ni
Review №45

Great office! I saved over $100 by switching my policy to State Farm and have even more coverage now! The staff is very friendly and polite. All my questions were thoroughly answered. I am glad I switched over to them.

Pa
Review №46

Have had a wonderful experience with State Farm! They are always helping me out when I need it most, and everyone in the office is super friendly. I usually work with Lauren, and she is awesome!

je
Review №47

Great experience! Better rates than any insurance company around. Love the staff and the service. Highly recommend Thomas and his team.

An
Review №48

I have only been with them for a couple months. In that time everyone has been extremely kind, and helpful. They always seem to be looking to help me with the best deal I can get.(Two Thumbs up emoji) for Nathan Owens!

Li
Review №49

Great agency, when I needed my windshield replacement they coordinated everything for me and got it finished in a few hours based on what was best for my schedule! Alex made getting a quote extremely easy and I’m glad I switched!

Ka
Review №50

Great personal touch

st
Review №51

This has to be the best insurance agents office and company I have ever came in contact with. They are diligent and friendly. I would recommend them to my mom, sister, brother, and the president. I wish all of the customer service industry practiced the way they do.

Pa
Review №52

Recent life insurance quote

Pa
Review №53

Kindergarten is a better description of the customer service.At the renewal price went up by 20% and without any notification Thomas Dudek office charged my account for the renewal. After a week of calls, they confirmed the cancelation for renewal. Week later, I get cancellation form in mail to sign and return. Agent Sam has poor communication, as soon as I told him I will not be renewing my policy he just dropped a ball on me. Three weeks and no refund. Sam refuses to share billing departments contact info. Refuses to allow me to speak with Thomas, his boss. State farm is a great company, but this agency is a disgrace to State farms reputation. I will be calling the main State Farm office to get my refund and file a complaint.

S
Review №54

Awesome team! Thomas dudek State Farm is by far the best in Ga, the customer service is next to none. If you need the right amount of coverage for the right price call Sam hes the best!

Lo
Review №55

I dealt with Megan Heffernan on my home and auto insurance and she was nothing less than amazing. I received great rates and she made the whole process headache free. Definitely ask for Megan.

Br
Review №56

What a great group of people! They know their stuff and would recommend doing business with Tom anytime. He has got your back!

Ad
Review №57

Great service love this agency

Mi
Review №58

Awesome insurance company to have. They offer more than car insurance. They got me money when I was put in the hospital. Ill never switch insurance companys.

Sa
Review №59

This insurance agency is great! Always there to answer any question I have. Very knowledgeable staff. I love this State Farm.

Ja
Review №60

Thomas Dudek agency has quality certified professionals who work hard to bring the best rates and service possible. Very satisfied customer.

Fo
Review №61

Great service, great rates! Very helpful staff. Easy to work with.

Fe
Review №62

I had a great experience with Toms office. Sam is the agent I worked with and he has been awesome. Hes been extremely helpful . I recommend him to everyone I know.

Br
Review №63

Got a great rate with these guys and Forrest was able to explain the coverages very well to assure that I was getting a great deal. All in all it was an incredibly easy process.

Da
Review №64

I’ve been with State Farm for a couple years now. The service has always been great and Kevin has been awesome to work with! I highly recommend Kevin and State Farm.

Li
Review №65

I just switched over and Kevin made it super easy. He took care of everything for me and got me a great deal!

Kr
Review №66

Thomas + Sam equals greatness... Always there for my questions & concerns.. If youre looking for an insurance agency THIS IS THE BEST TEAM!!!

Ke
Review №67

Love the friendly and knowledgeable staff. Never had issue with this State Farm office love the service you provide. Keep it up!!!!

Ca
Review №68

We had a claim a few months ago and it was one of the best experience with an agent we ever had.I really felt that he care about us .We spoke to our agent (Kevin Festa) about our busy schedules and Kevin met us half way so that we didnt have to travel so far.To make it even more convenient he collected the Check for us which was not his job to do. He even drove an hour in to my house for me to sign my life policy. God Bless you Kevin. We appreciate you . State farm yeahhh!!

Jo
Review №69

Great staff. Very friendly. Know what they’re doing. 5 stars.

Al
Review №70

State Farm in Acworth is the best place to go to for your insurance needs. Megan Heffernan was so helpful and easy to talk to. She also got back to me on every thing I needed in a short period of time which was so helpful and made everything move very fast. I recommend Megan for anyone’s insurance needs.

Sa
Review №71

I love this branch.... Megan, Robert and Amber arr very nice and answers all my ? Where I can understand ...

Me
Review №72

This insurance agency is awesome they sent out roadside assistance for me immediately when my tire went flat and they also have a wonderful driving course that I recommend everyone take . It was definitely it was eye-opener.

As
Review №73

Ive really enjoyed working with this office for my Car and Home Insurance. They are always courteous and efficient in their responses.

Lo
Review №74

Amber is so very helpful when I call with questions or need help, customer service is excellent!!! Love this State Farm !

Me
Review №75

I have been with this office almost a year now. Justin signed me up and is very nice and helpful! State Farm is also a great comoany to fo business with concerning car insurance.

Ju
Review №76

The staff is always friendly and helpful whenever you need it! Loved State Farm ever since I switched a few months ago.

Co
Review №77

Really like the staff. They are good at explaining things and always very friendly when I call. Thank you Thomas.

La
Review №78

If you want to experience a nightmare experience with (THOMAS DUDEK-STATE FARM INSURANCE) agency, be my guest. State Farm should have never given this company a license to Operate under their name, because of dishonesty, fraud, and misleading pricing.I was giving services that I never sign up for.Nightmare does not end here... (REPOST)I have no car insurance and have been riding around for two months unaware. I also have Rental Insurance, and life insurance that I didn’t requested.They are Thieves and Liars Thomas Dudek (REPOST) Sam Murdock needs their license revoke, and Thomas Dudek State Farm Insurance needs to be CLOSED DOWN. Amber Green, and the staff always promises to have someone to call me back and doesn’t.This company is such a fraud, they intentionally sent my policy to the wrong addresses. Amber Green just lies and covers for the Liars and Thieves.I question Amber on why I kept getting different policies once they got my address right, and her reply was because when a policy is mailed to the wrong address they have to cancel, and reissue another policy.I have been calling and requesting a refund, but to no avail. I spoke with Justin, and he at least got me the status of refund for the Rental Insurance. The check was mailed, but to the wrong address.I’m over this company…….. The only reason I gave this company 1 Star was because , I had to post this.

Sh
Review №79

Thomas Dudek always responds to negative reviews (like this one). Maybe that’s why he didn’t have time to return any of my calls when his inept claims adjuster was denying my home owner’s claim. Like a bad neighbor, Thomas Dudek is not there.

Ji
Review №80

State Farm is a good corporate citizen.The people are very helpful and friendly.James Miunian

Br
Review №81

Me wife and I recently switched over from another insurance company for both auto and mortgage coverange and the people at Thomas Dudek State Farm made the process smooth, easy, and financially rewarding.

C
Review №82

Friendly staff, helpful with savings on insurance. Over all the greatest insurance company Ive ever had.

No
Review №83

While looking for an agent in this area, I ran across this gentlemen who helped me father than I expected. Saved money and he gave me better insurance than i had before.

Ja
Review №84

I have been with State Farm for almost 2 years and i am beyond glad that i switched. They are always so helpful with any problems that i may have. I would recommend State Farm to anyone.

Ac
Review №85

Excellent service, working for me, thanks for being there for me and my family!!

Mo
Review №86

Honest, caring, and extremely knowledgable office! I will never use another insurance company. Thomas Dudeks staff knows what they are talking about, and will do whatever it takes to help you get the lowest rate and for you to understand exactly what is happening. I will never switch insurance, and I am lucky to have bene referred to them before I spent years paying way too much!

J
Review №87

Completely pleased with the customer service aspect of this agency but unpleased with the small (but LARGE to me) rate increases that come completely out of the blue. Through no fault of my own.

Ch
Review №88

Apathetic and negligent in providing correct information to its customers. If you plan on purchasing a state farm policy, I suggest choosing a different agent.

R
Review №89

Great service and I saved a lot of money switching my home, auto and life insurance to them from Allstate!

Ro
Review №90

Great guy and excellent people. They give remarkable customer service

Sc
Review №91

Excellent service, great staff. A+ office that I highly recommend.

Ni
Review №92

Customer service is quick and they take care of all your concerns..

St
Review №93

This office is extremely friendly i love calling to pay my insurance thank you for all and everything

Ra
Review №94

Great place!

Av
Review №95

Would not want to have my insurance with anyone else. Very helpful and friendly employees that go out out of their way to get you the best price on the market.

me
Review №96

Great insurance company. Would recommend to anyone and everyone.

Co
Review №97

Great office, great staff. Any time I have a question Sam seems to always have the amswer.

Ma
Review №98

Wonderful people megan and sam are very helpful would recommend them to anyone

Br
Review №99

Thomas Dudek and his staff are top notch!! I would highly recommend Thomas office!

La
Review №100

Such a sweet staff and such amazing service! Highly recommend!

Information
23 Photos
100 Comments
4.8 Rating
  • Address:315 Northpoint Pkwy SE Ste E, Acworth, GA 30102, United States
  • Site:http://www.insuring-atlanta.com/?cmpid=tz2a_blm_0001
  • Phone:+1 678-494-0092
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:8:30am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5:30pm
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