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N Tune Music & Sound - Abilene, Texas
221 Grape St, Abilene, TX 79601, United States
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Comments
De
Review №1

Absolutely wonderful. Easy and helpful for my husband who got his first guitar

Ja
Review №2

Only wish they were more informative to a beginner. Good buying experience otherwise

Fi
Review №3

Got my first guitar from here. Good service.

Pa
Review №4

Great service! Carried just what I needed.

Mi
Review №5

Very experienced staff. They were friendly and knowledgeable. They didnt try to sell me anything I didnt need. Answered all of my questions, and genuinely seemed interested. Will be taking all of my drum and guitar problems here for sure. Thanks guys!

Er
Review №6

Always have everything I need ask for my good friend Billy thanks for your expertise!

Th
Review №7

Service was prompt & the gentleman was very helpful.

Ja
Review №8

Decent help; curious staff; unusually concerned about the spread of COVID-19 in a town that seems generally indifferent to it; clean place; seemingly well stocked with instruments; personal instruments may require 72 hour quarantine.N-tune reached out to me to ask how to improve. Wow. This is a first after writing many reviews. I will bump them up one star for simply being professionally proactive. My earnest suggestion is service with a smile upon entrance. I say this respectfully.

Mi
Review №9

Nice customer service and love all the instruments!

Pa
Review №10

Got my niece just what she needed.

MR
Review №11

Staff did an excellent job restringing my guitar. They have a room full of low to mid range (price) martins which was nice to see. I am glad they do not allow people to use picks on there guitars- scratches should be made by the owner on an upper level guitar. Thanks for your assistance... If in Abilene and need service on your guitar or want to purchase a Martin I suggest this place.

Ti
Review №12

The Well musically educated and professional staff are great and will all ways help

To
Review №13

Great informative staff, large selection for instruments and accessories. Repair services available. They will call you with an estimated cost before they do repairs.

Ga
Review №14

A must place to visit & shop. Plenty parking. Very large display areas & the sales & management is exelent. Just one of the displays if u like Martin instruments.

To
Review №15

They restrung and tuned my guitars perfectly. Great customer service!!!!

Ke
Review №16

I didnt even know the technical name for what I needed for my guitar, but they did! And they have a variety of choices!

Jr
Review №17

Love this place, always have what I need. Plus I love playing the guitars even though I just went in for some fretboard cleaner and some strings. Havent used it yet but cant wait to see it work on my guitar. Love the service as well, greet job

Ro
Review №18

Great place to get music supplys.

Al
Review №19

Pretty nice place, the guys are knowledgeable and down to earth. I like shopping here and their prices are very reasonable. I own all my instruments so I cant say anything about renting, but this place is the best music store in Abilene.I had them set up a semi hollow and install new pickups in it and they did a great job. It was set up exactly how I wanted it. The pickups were at an appropriate height and everything. Best part, it was all done by the end of the day!

Vi
Review №20

I took my nephew to N Tunes to rent a trumpet. I received great service. We were able to rent a nice trumpet for a reasonable price. With the price of the rental, maintenance was one of the services included. Eventually my nephew will actually own his trumpet. In the case he decides the trumpet is not what he wants to play anymore while we are still in the rental phase, all he has to do is return the instrument and no more payments have to be made.

Ra
Review №21

Great sales staff.

La
Review №22

Wish I could leave more stars! Couldn’t get my guitar to work. Brought it to these guys and within 15 mins it was ready to go. Kind, quick, excellent service. I’ll be back!

Ab
Review №23

Very nice customer service

Mi
Review №24

I’ve been interested in purchasing a Martin acoustic guitar and came in to play some different models to hear how they sound and play. I have played guitars for 40 years and use a flat pick. I was told I cannot use a pick on the Martin guitars? Nobody buys a $3-4K guitar without hearing it the way They intend to play it. Luckily, Deathridge Music (several blocks away) sells Martin guitars and didn’t have a problem with me playing the guitars. In-Tune, ‘cmon....

ED
Review №25

N Tune is your one-stop-shop for all music-related items and service. Great variety of musical instruments and accessories. Also, the staff is amiable and knowledgable.

Jo
Review №26

Can find a lot of stuff that no one else in town has. We needed some specialty items for our church sound system. They had them. They sell lots of guitars, drums and other musical instruments.

Ma
Review №27

This place is awesome top notch knowledge. And o so professional. Bui is on of those kinda talents you just flat dont find now a days. His knowledge precedes his wit. All the staff I awesome. 👌 BILLY Get back to work we all mi$ ya. Cant wait till my next trip. Thank you friend see ya today.

Gr
Review №28

Nice Music store! They have a good supply of accessories as well as instruments. Staff is very friendly.

Pa
Review №29

Friendly staff and good selection. Would definitely recommend them.

Co
Review №30

We bought all of our daughters band supplies at N*Tune. The owner was honest, professional, informational and so very helpful. We will definitely be back!

Lu
Review №31

My wife came in over a week ago. She visited a few pawn shops and took some pictures of amplifiers. Now, she doesnt know anything about music or musical instruments (her words). She wanted to surprise me, so she wanted some help and advice. The associate she spoke with seemed taken aback by the pictures, and treated her questions with a cocky, condescending tone. Needless to say, she didnt get the help she was looking for, nor did she buy anything from you. Not everyone who walks into your shop is a musician. Treat people with respect. She could have driven to Guitar Center and got better customer service. We want to support local businesses, but you have to lose the attitude.

Ta
Review №32

Make sure that if you decide to rent to own that they tell you as they are rushing you through signing a rental agreement for a childs band instrument (only a few hundred people show up to these things when you come to our town!) , that you are responsible for returning the instrument to the store or the road guy yourself. The billing continued and when I called...then I got the explanation (its in the contract Maam) ....THANKS.Now I get to try to track down the horn at a school closed for the summer with a band director who has moved away to boot, and try to figure out where it is...Road guy is down for surgery...So yea....THANK YOU FOR THAT EXCELLENT CUSTOMER SERVICE THERE N-TUNE!

Ra
Review №33

This is a good place to buy instruments and accessories for them. My husband and dad love to shop here for guitar strings and accessories. You can hook up a guitar to the amp and play. Friendly staff too, great at answering questions.

Ja
Review №34

Would never recommend taking your instrument here for repairs. Took in my trombone to get a screw replaced and they didnt even bother getting the correct screw. The trigger is absolutely broken now and they to take the blame off of them when I brought it up.

Ja
Review №35

Descent prices on strings, awesome guitars and amps. Most of the merchandise is very high quality. Not bad for a small store.

Sh
Review №36

I love this store and could spend way to much money here

DD
Review №37

The instruments are very expensive and its backed by the fact that they cant or wont work on certain brands of instruments. So instead of buying a $300 trumpet for your kid, you have to do the rent to own on one of theirs for over $1000. Not much variety in peripherals for instruments. The folks are nice though.

Ja
Review №38

Good place and helpful. Stinks its the only option.

St
Review №39

Nice personal service by a young man. But didnt have what I needed.

Ro
Review №40

Everybody was so helpful, they offered to tune our instruments for free, offered a time when we could come in and try out instruments, they were very friendly and we will definitely come back here for our instrumental needs!

Me
Review №41

Very friendly and great customer service. They are very knowledgeable in helping make great purchases.

pe
Review №42

Very helpful setting up our granddaughter for her first year of band.

Ji
Review №43

Always a good experience here. Knowledgable, friendly and attentive staff.

Al
Review №44

Love this place. They always go out of their way to help me out amd are very knowledgeable. Very good people!

He
Review №45

Parents Beware!!!!! Renting an instrument from N Tune is a risk. After returning, watch your bank account for several months as they will suddenly charge you again months down the road. The people working in the Abilene store are generally very nice, but the rent to own and billing is done through the odessa store and the people there are impossible to deal with over the phone. Look for other options such as the local pawn shops. We purchased a Cello worth several thousand dollars for a fraction of the cost. It was even cheaper by half than the rent to own at N-tune and we paid less than half of their instrument.

st
Review №46

Great professional musical instrument repair. Nice folks. Highly recommend

Ch
Review №47

For a place called N Tune Music & Sound, not a single guitar I picked up was “N Tune.” Other than that, kickass little music shop.

TR
Review №48

I wanna know why yall are seliing knockoff guiatrs at authentic price. Bought an alvarez 3 months ago at $1000 just lost my little brother and am dealing with expenses was gonna try to sell it so i can have miney so i can eat. I have been to 4 different shops and all say the same thing. The model numbers and serial numbers are not authentic. I paid authentic Alvarez price for something that is only $500 brandnew and Chinese made. Thanks alot.

TF
Review №49

So friendly and does what they need to meet your music needs.

Da
Review №50

Great service, the people there know what they are talking about.

Ro
Review №51

Love this place. Handled some expensive Martins without harrassment. Friendly staff

Ir
Review №52

Great little place with a mairead of instruments and accessories. Shop local!

Em
Review №53

I bought uke strings here and they strung and tuned me up free of charge. I got a set of three blues harps in a case for only twenty bucks, when does that ever happen.

Sh
Review №54

I guess you have to be dressed nice to get noticed by most employees there. I just got off work and I work in a shingle yard , so I was dusty. I wanted help, waited patiently, when a nicely dressed lady walked in and she was helped right away. I finally interrupted the guy on the phone for my question about reeds for my son.

Ge
Review №55

Great store..polite employees and helpful...my daughter and I just purchased her Viola and she loves it...thank you N Tune!!

Co
Review №56

Great store! I have gone here since 5th grade (now 9th)! I have found that they have very nice prices. Very nice staff and they love to help you as much as they can! 5 out of 5!

Te
Review №57

Great staff, and big selection. Would definitely recommend.

At
Review №58

N Tune Music & Sound is a phenomenal music store with staff that is knowledgeable and courteous!

Ja
Review №59

4 Abilene it has one of the nicer selections of guitars but someone needs to wipe the strings off at least every other day. its hard to shop for a $1,500 guitar and feels like its got sandpaper for Strings

Al
Review №60

Best instrument store in Abilene. Service is very reliable, personal, and fast. Very kind staff.

Sh
Review №61

Came here because my sons amp for his electric guitar he got for Christmas quit working. They checked the cable for us first and that was the problem. They have a lot of electric guitars but funny, they didnt have any guitar cables. Maybe they got hit heavy for the Christmas rush but they found a cable they had that would work and didnt charge us anything. You made our sons day!

cj
Review №62

Got book I needed for my son

Al
Review №63

Helpful staff. Good buys.

Ze
Review №64

Bought a couple of cheap, high quality guitar stands here, didnt see any Gibsons but alot of Fenders and EVHs.

va
Review №65

Great service here will definitely be back 😀

Ri
Review №66

A good place to shop for most equipment needs.

Ch
Review №67

Had a really good experience with the employees here, very helpful and kind.

Na
Review №68

Only big selection of instrament selection in town that im a aware of

Ga
Review №69

Nice large place offers many components, instruments.

Ki
Review №70

One of my favorite places to go for anything music related

In
Review №71

Excellent knowledgeable staff. Very friendly and patient

Am
Review №72

Love what they had for my son and the prices arent bad

St
Review №73

Helpful staff, good prices.

To
Review №74

Fast friendly service great deals on music equipment and instruments

Ki
Review №75

Helpful staff who are there if you need assistance but not overly pushy.

Al
Review №76

Great selection of musical instruments and friendly service.

Fr
Review №77

Great service and super friendly staff!

Da
Review №78

5 Star Soley for helpfullness

Br
Review №79

The best in town by far.

Jo
Review №80

Smaller music store vibes with plenty of helpavailable to answer and question you have.

Jo
Review №81

Everything is almost out of stock. Never have what i need when i need it but great selection of guitars

Sh
Review №82

Did not have any banjos (which is what I was looking for) but offered to order one in. As I was just passing threw I declined, staff was very friendly and even suggest another store in the area that would have some.

De
Review №83

Always friendly people.

Bo
Review №84

Great coffee room

B-
Review №85

Excellent customer service.

Jo
Review №86

This is my one stop shop for guitar and drums!

Ra
Review №87

Gave us a 40% discount just cause

Pa
Review №88

Super friendly staff.

Ho
Review №89

Staff is super friendly and helpful

L
Review №90

Good and friendly service.

bi
Review №91

Great prices, great people

In
Review №92

Excellent staff, very knowledgeable

Ka
Review №93

Helpful staff

jo
Review №94

Very awesome place

Da
Review №95

Average experience loo lacks enthusiasm

Mi
Review №96

Good service .

Wh
Review №97

Quick easy painless

Wa
Review №98

Great people ..

Sc
Review №99

Friendly but sparse in supply of guitars and stuff

Ji
Review №100

Great service

Information
43 Photos
100 Comments
4.4 Rating
  • Address:221 Grape St, Abilene, TX 79601, United States
  • Site:https://ntunemusic.com/
  • Phone:+1 325-677-2471
Categories
  • Musical instrument rental service
  • Guitar store
  • Music store
  • Musical instrument repair shop
  • Musical instrument store
Working hours
  • Monday:Closed
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:10am–5pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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