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Gordon Food Service - Aberdeen Distribution Center
504 Advantage Ave, Aberdeen, MD 21001, United States
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Wi
Review №1

Worst place to deliver dry good!If you are a truck driver delivering dry good here be prepared to get lots of hours wasted waiting for dock door!If you arrive before 03:30 guard will turn you back to park on the street and walk back for check-in at 03:30.They take your paperwork, get your phone number and tell you to wait in your truck for call back. Since they don’t tell you how long it can take to get the call you can just hope they call you soon! I am heavy sleeper so I tried to stay up so I don’t miss the call back.After 2 and half hour later with no call back, I check on the office to see what’s going on back rudely yelled at even though I was polite in asking for updates. 6 hours after my appointment and check-in time they gave me a door!If only they had told me it will take more than 6 hours or even rough estimate of the average time it takes to get call back/unloaded here I would have went to sleep and put on the alarm!For those who care about the little detention money I don’t. As owner operator I value my rest and making it to my next client load more!THE WORST PLACE TO DELIVER! I know I will never deliver for them ever again and I advice you to avoid them like the plague until they do a radical management overhaul!

Ad
Review №2

I had a early a.m. delivery on a Sunday. Just drive up to the guard shack no need to park and walk up at this time of day. Check in is underneath the red awning there is a black call box to the left at the top of the stairs. Once inside they have a tablet you have to stop at that verifies you have a mask and checks your temperature. This is a chauk, Dolly down and release facility

Lo
Review №3

Overnight parking on street before gate... Friendly Staff and quick to unload

Ib
Review №4

Wait for paper work. To long time.

Ro
Review №5

Dock area is very tight to get around.It did take a full 2 hours to unload, for a straight pull off, that should have went faster!

Lo
Review №6

Some of the comments here I dont understand. Appointment was at 9am arive at 10am and bill ready at 1050am

ke
Review №7

Enough room for about 4 trucks to park on street outside of gate. Receiving start @ 3am. Backing can be tight depending on dock. Unloaded me 3 & half hours after appointment.

Da
Review №8

If you happen to have an extra 5 hours to waste, this place is perfect!! Security guard is extremely rude, so they have that going for them as well.. good luck

ro
Review №9

Arrived at receiving counter to check in at 0600 for a 0700 appointment. Was told to come back at 0700. Insufficient space on property to stage. Must leave property to wait for door assignment.Very poor work ethic, which wasnt surprising. Remember where you are.

Bl
Review №10

I’m giving it 2 thumbs up for quick check in and at least for me quick unloading and parking on the street but can be a little hectic when they start letting drivers in and backing into your door 👍

Za
Review №11

It was next to a place I had to pick up at I am a Truck Driver

Al
Review №12

Good luck truckers!!!

al
Review №13

Absolutely horrible service disorganized poor work ethic and no space, have two pallets came in with appointment and unable to receive me for 3hr lost a load and another appointment because of there poor management system while having doors available

Vl
Review №14

Was late to appointment but they worked me in. And unloaded me quickly.

Bl
Review №15

I checked in 6am was done less than an hour,being loaded..only thing is,its kinda of tight in there,take your time backing a semi truck

Ce
Review №16

Pretty quiet. If ur load is damaged they dont say 2 much about it. But u will know.

Ju
Review №17

This place really is NOT GOOD FOR DRIVERS WITH LTL ROUTES, I wast there today, one pallet 150 cases all same side,5 hours...NOT GOOD......

Ga
Review №18

I man this place wow I just I don’t know what to say no place to go no place to do anything when the truck is start coming again it’s crazyOh Lumper very expensive

Wo
Review №19

Receiver is super rude. 5 hour wait to get unloaded.

Br
Review №20

This place is absolutely horrible! The lack of customer service is unbelievable! And then with this COVID-19 stuff going on they want the drivers to wear mask but yet don’t have their employees wearing them! No point in showing up on time for your appointment cause they still have you wait regardless!

Ji
Review №21

Well cant say much good about it, old, small crowded. Staff easy to work with and some knife prkng

ma
Review №22

Receiving is super rude called to see i can be unloaded early whoever the guy was all he said was naw. Very unprofessional they need to retrain the people that answer the phone.

Jo
Review №23

I would give this place negative stars, stay away from here, it has not changed in 2years, was theere 2years ago, in door unloading that was 7hours in door, today 31620 appt for 400, theere in door, till 1130, and a ridiculous lumper of 453 4 a load of blue bunny ice cream. yeah card board cylinders, they had to work real hard to seperate the diffrent flavors, cut stretch wrap 3rd cylinder down and it off on to another pallet, with a lift, yup that takes 7.5 hours todo. 23 pallets. with 2people.

Jo
Review №24

4 am fast unloading 👍🏻

Mo
Review №25

Always in an out in a very short time. Good place to deliver to. MS. Allen Dist.

Ce
Review №26

It didnt take long 2 get unloaded. I had some damage merchandise and thats what took 2 long.

Bi
Review №27

This facility is very poor.DisorganizedLong wait for a door

ki
Review №28

Backing is a little tight when theres alot of traffic in the lot. People clogging up the entrance and exit because there is not much parking here. But eh. Its does the job. Lumper fee was a bit much. 160 for 2 pallets. But it is what it is.

Ma
Review №29

It’s my First time here,after reading all the reviews I was so worried that how I’m gonna make it to next stop in Richmond,VAI had an appointment at 7:00 am checked in at 5:30 AM, at door at 6:50 AM, pulled out from door at 8:47 AM,staff was nice I didn’t see no attitude at all,I had 17 pallets for this drop, I took 1 star ⭐️ because they didn’t answer their phone ☎️Guys park at street then walk to receiving office for check in,yes you can park on street for overnight parking

Ji
Review №30

Dont come here if you dont have detention pay.

Dm
Review №31

First they gave a piece of paper with the phone number of the office. No one answered the phone. When I entered the office, they told me that I was late for my apoment. They gave the dock immediately and began to unload.

Wi
Review №32

Look, if you are a trucker and do these food places you shouldn’t be to shocked at the time or cost we incur. Dry van, 5 hours and $400 lumper fee and the dry docks are tight and the workers park in front. They are by appointment, so have one. There are a few stops to stay over night outside gate and do us a favor, stop driving on the grass and leaving your trash around, so we can keep having a place. The employees seem really nice, except for the dark hair girl in the office who thinks she can act high and mighty and not get smack but she would be wrong. Also, for those who love Chinese food, I recommend Szechuan Inn, AMAZING.

Ti
Review №33

Scott Debour, Mike Robinson and Taylor Kelly havent even worked at Gordons Aberdeen in over a year so the post immediately before this one is contrived. GFS chews people up and spits them out. They wont treat you like family and you might end up losing your family while working for them.

vi
Review №34

Place is a joke. 3 hours to unload me. $423.00 lumper fee ( BS ) to unload 20 pallets of plastic disposable food trays.. thats robbery

Gu
Review №35

Best place to work for, especially the Trans department. Gordon introduced me to the transportation game. They took me when no one wanted me and moulded me to an American professional driver. Scott Debour, Mike Robinson and Taylor Kelly are the best. When one day I will open my Restaurant with the help of God, l am buying everything and l mean everything from GFS. Gordon is an outstanding American company. They treat people like family.

Mo
Review №36

Food glorious food

Vi
Review №37

The worst place for the truckers to do delivery .waiting 24 hours already,they saying the driver was 15 min late to the appointment.

Se
Review №38

Employees take food and personal belongings, most not all are very rude and short with you, you need supervision to use the restrooms/break area, you will need to bring your own sealable cup to get water due to no fountains, there is drinking water but it cannot be obtained without cups that are behind a locked door, smoke area for employees has very limited space and exposed nails.

An
Review №39

One big family of positive vibes I love Gordon Food Service!

F
Review №40

Keep being slow and getting 1 star ratingIt will be good for truckers when ELD kicks in . YES they are S L o w 🤑🤮

Ri
Review №41

Picked up a Load of Frozen Food.Sterling was Polite and Professional.

Ke
Review №42

Smh all the reviews are right 6hours to unload 9 little pallets Im guessing itll take a day to unload if you have a full trailer..sane as other trucks that were here be4 me..n it doesnt matter if you check in 2hours early... Im not super mad bc I got alot of money just to drive 40miles plus 3hours of detention lmao wont catch me slippin out here stay safe drivers n dont come back here especially if yall do multi stops

Tr
Review №43

Horrible at instructing truckers where to go and what to do. Its a guessing game. Never answer the phone or CB

Al
Review №44

My app was at 9 am I check in 8 am out 8:45am for 12 pallets meat good

Ni
Review №45

In and out parking on street no cash for lumper check or cc only

Me
Review №46

Sounds like a great place to work during your interview and orientation but beware.... this place has an extremely high turnover rate (at least 87%)

Hi
Review №47

100$ for 1 pallet hard to park overnightparking in street

Xe
Review №48

3 hrs for to 2 pallets... Not so bad)

Ri
Review №49

Great ppl. Unloaded there. THANKS

Do
Review №50

Nice docks. Decent unload times.

Th
Review №51

My cleaning company cleans for them. Awesome people!

Pa
Review №52

Spent 5.5 hours waiting to unload than said packages missing. When we arrived at last drop guess what their missing packages were on there had to drive 400 miles Back to sit and get unloaded again. This place is a joke. A bunch of STUPID A**es!!! Big waste of a truckers time.

Bo
Review №53

Worst place to unload. Why give appintments if u are not going to unload on time. No respect for drivers

Ir
Review №54

Asked receiving if they had overnight parking or suggested any nearby... he said no & hung up! Did not know you could park on street until After reading posts

Da
Review №55

Way too long for unloading 3 hrs passed appointment time for parshall load. lumper fees excessive.

L
Review №56

Usual slow service, got hit with 6 broken pallets 3 that I watched them break themselves. And $11 credit card fee

Ti
Review №57

6,5 hours unloading$400 lumperRipoffOwner operators stay awayP.S. they left so much garbage in the trailerVery unprofessional service

No
Review №58

6 hrs to unload and left dunnage in trailer, wouldnt even let me put it in their dumpster. Zero stars if I could

Sh
Review №59

Left freight on my truck and said nothing in regards to it

Dm
Review №60

Rude office clerk. 4 hours to get unloaded. Parking on driveway.

Lo
Review №61

Wow it’s take 4 hours to unload 2 pallets and they charge 191 lumper for just 2 pallets its crazy here

Do
Review №62

I do not know why Im leaving this review because I read other reviews and this is the second time Ive been here and nothing has changed apparently people dont care or people dont read reviews but this place is slow ridiculous lumper fees it is just out of control people are not friendly ladies in the receiving or just nasty I had to ask his worker and he was the nicest one thats why I put one star if he could tell me what the how it works around here how do I do this how do I do that because nobody would communicate it looks like they want you to read everything thats on the wall but you cant read anything

De
Review №63

Delivered trailers there quick friendly staff

Sh
Review №64

In a door by 3:30am still in a door going 11am

NY
Review №65

I was 45 minutes late after 12 pm. So i had to come next day

Ba
Review №66

Compared to others not so bad

re
Review №67

Lumping company scams companies out of money and overcharges whenever possible

fl
Review №68

Check in 2 hours before the appointment...check out after 5 hours for half a trailer...and of course 330 lumper fee

st
Review №69

To mimic others, disorganized, tight/hard to maneuver. Rude employees. No procedures/dont follow the 1 procedure I saw that was supposed to be in place

we
Review №70

Lumpers too expensive and slow.

Co
Review №71

3 pallets to unload. Been here 3 hours and they have not even started.

T
Review №72

Super congested with other trucks and their equipment also.The area is actually too small for what the business is doing and very slow on the dry van side even with an appointment.

Ra
Review №73

Usual Gordon Foods facility. Slower than frozen molasses.

Jo
Review №74

1 pallet took me 15 hours!!! One pallet karl!!

Bi
Review №75

They can be slow to unload at times but they are friendly and if you want you can come in early and park if they have the space.

La
Review №76

Tiny place lots of trucks for a small place.

Jo
Review №77

Place sucks. 4 hours to unload 15 pallets of paper plates and charges a fortune for unloading you.

Mn
Review №78

Avoid this place if you can ,worst receiver 8 hour to unload

Ri
Review №79

Fast and efficient, but expensive lumpers.

Ib
Review №80

One of the best places to be

Gr
Review №81

Great place to work!

Ke
Review №82

One of worst places to get unloaded.

Ry
Review №83

Chewey messed up the gate

Sc
Review №84

Tight quarters

Ev
Review №85

Not at their best today

Br
Review №86

The Latin girl in the office is a rude 🤮

pa
Review №87

Very bad takes forever

Ja
Review №88

Was passing through on a train!

As
Review №89

Slow very slowly

Fr
Review №90

Enjoyable food

au
Review №91

Omg

Br
Review №92

Does have overnight parking

VE
Review №93

Worst company!

Da
Review №94

Quick

Al
Review №95

They take forever to unload

Wa
Review №96

Big

J
Review №97

Very disorganized for trucks

Fe
Review №98

This place sucks

Sa
Review №99

Worst place ever

yo
Review №100

It takes many hours to download I do not recommend it

Information
34 Photos
100 Comments
2.9 Rating
  • Address:504 Advantage Ave, Aberdeen, MD 21001, United States
  • Site:https://www.gfs.com/
  • Phone:+1 800-968-4164
Categories
  • Distribution service
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